AYISHA DAVIS
Saginaw,MI
Summary
Experienced Job title bringing demonstrated success in developing and motivating strong restaurant teams to assist Number customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Assistant Restaurant General Manager
Rally’s Hamburgers,
Atlanta, GA
07.2013 - 07.2022
- Immediately addressed issues with customers so that they could be successfully resolved
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Assisted customers with food selection, inquiries and order customization requests.
- Kept restaurant compliant with all federal, state, and local hygiene and food safety regulations.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Pitched in to help host, waitstaff, and bussers during exceptionally busy times such as dinner hour.
- Immediately resolved issues with patrons by employing careful listening and communication skills.
- Completed inventory purchases and oversaw shipment processing.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
- Managed team of up to Number restaurant staff, maintaining exceptional customer service and quality standards.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Personal Caregiver, Safe
Hand Warm Heart
Flint, MI
07.2009 - 01.2012
- Prepared light meals managed mealtimes and monitored eating habits transported to and from daily activities
- Administered medication as directed by physician and managed team of medical support personnel
- Assisted residents with bathing, dressing, feeding, lifting and transferring and performed housekeeping duties.
- Maintained clean, safe, and well-organized patient environment.
- Planned healthy meals, purchased ingredients, and cooked meals to provide adequate nutrition for client wellbeing.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Customer Service Representative
Forman Mills
Flint, MI
08.2012 - 11.2013
- Greeted and worked with customer and performed store maintenance
- Maintained cleanliness and presentation of stock room and production floor
- Set up and explained new membership contracts.
Education
GED - Math
Choice Technical Academy
Flint, MISkills
Strong presentation skillsAssembly and productionEffective LearnerActive listening skillsCash register operations
Food and beverage knowledge
Opening and closing procedures
Food and beverage knowledge
Safe food handling
Scheduling
Self-Motivated
Active Listening
Food plating and presentation
Kitchen staff coordination
Kitchen equipment operation and maintenance
Workflow planning
Cost controls
Data Entry
MS Office
Recruitment
Recipes and menu planning
Budgeting
Strategic planning
Attention to Detail
Google Workspace
PPE Compliance
Food safety and sanitation
Cash Handling
Food service standards
Team Player
Sales expertise
Ordering procedures
Timeline
Assistant Restaurant General Manager
Rally’s Hamburgers,
07.2013 - 07.2022
Customer Service Representative
Forman Mills
08.2012 - 11.2013
Personal Caregiver, Safe
Hand Warm Heart
07.2009 - 01.2012
GED - Math
Choice Technical Academy