Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayisha Green

New York,NY

Summary

Highly motivated and detail-oriented administrator with over 15 years of experience in managing office operations, coordinating schedules, and providing exceptional administrative support.

Overview

19
19
years of professional experience

Work History

Clerical Services Associate / Emergency Medicine

NYU Langone Long Island
05.2024 - Current
    • Maintained accurate records and databases, updating as needed to support administrative functions
    • Assisted with preparing and distributing documents, reports, and other materials for meetings and presentations
    • Provided exceptional customer service, fielding inquiries and resolving issues in a timely and professional manner
    • Utilized critical thinking and problem-solving skills to assess and prioritize patient needs in high-pressure situations
    • Maintained accurate and detailed documentation of patient assessments, treatments, and outcomes
    • EPIC User
    • Followed detailed directions from management to complete daily paperwork and computer data entry.
    • Completed daily logs for management review.
    • Verified insurance coverage and obtained pre-authorizations.
    • Confirmed patient appointments day before scheduled.
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Maintained confidentiality of patient information to comply with HIPAA regulations and protect patient privacy.

Adminstration/Clerical Associate IV

Health & Hospitals Metro Plus Health Plan
02.2019 - Current
  • Coordinate and manage complex administrative tasks and projects, ensuring timely completion and adherence to company policies and procedures
  • Conduct thorough research and analysis to support decision-making processes and improve operational efficiency
  • Train and mentor junior administrative staff, providing guidance and support to enhance team performance and productivity
  • Oversee the organization and maintenance of electronic and physical filing systems, ensuring accurate documentation and easy accessibility
  • Developed correspondence letters, memos, and emails.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Gate Agent/Liason

Jetblue Airlines
10.2021 - 10.2023
  • Professionally communicate with passengers and airline staff to provide timely and accurate flight information
  • Manage boarding process efficiently to ensure on-time departures and excellent customer service
  • Coordinate with ground crew and other departments to troubleshoot and resolve any issues that may arise
  • Act as a liaison between passengers and airline personnel to address concerns and facilitate solutions
  • Utilize computer systems and software to update flight status, process tickets, and handle passenger check-ins efficiently

Corrections Officer

New York State Department of Corrections and Community Supervision
08.2016 - 02.2017
  • Supervised and managed the daily activities of inmates within a correctional facility, ensuring adherence to all rules and regulations
  • Conducted regular security checks and inspections of the facility to prevent the smuggling of contraband and ensure a safe environment for staff and inmates
  • Maintained thorough and accurate documentation of inmate behavior, disciplinary actions, and incidents to support legal proceedings and enforcement of policies
  • Participated in crisis intervention situations, diffusing conflicts and resolving disputes among inmates to maintain order and safety
  • Collaborated with fellow corrections officers and support staff to implement rehabilitation programs and support services for inmates to facilitate their successful reintegration into society

Timekeeper

Department of Finance
06.2012 - 08.2016
  • Accurately tracked and recorded employee work hours, including overtime, using electronic timekeeping systems
  • Generated payroll reports and reviewed for accuracy to ensure proper compensation of employees
  • Managed time and attendance policies and procedures, enforcing company guidelines and regulations
  • Provided support in resolving timekeeping discrepancies and answering inquiries from employees regarding time entries
  • Conducted regular audits of timekeeping records to maintain compliance with labor laws and company policies
  • Researched and resolved time discrepancies.

Clerical Associate III

Department of Finance
06.2006 - 06.2012
  • Coordinated scheduling and logistics for meetings, appointments, and events, ensuring efficient planning and execution
  • Processed and maintained accurate records of incoming and outgoing correspondence, utilizing electronic filing systems
  • Provided administrative support to senior staff members, including drafting and editing correspondence and managing calendars
  • Assisted with processing financial transactions, such as reimbursements and invoices, ensuring accuracy and timeliness

Education

Bachelor of Arts - Journalism

College of New Rochelle
New Rochelle, New York
05.2015

No Degree - Nursing

Mercy University
Dobbs Ferry, New York
06.2025

Skills

  • Microsoft Word
  • Powerpoint
  • CityTime
  • Excel
  • Lexus Nexus
  • Charms
  • Macess
  • MS office
  • EPIC
  • PPE compliance
  • Interpersonal communication
  • Verbal communication

Timeline

Clerical Services Associate / Emergency Medicine

NYU Langone Long Island
05.2024 - Current

Gate Agent/Liason

Jetblue Airlines
10.2021 - 10.2023

Adminstration/Clerical Associate IV

Health & Hospitals Metro Plus Health Plan
02.2019 - Current

Corrections Officer

New York State Department of Corrections and Community Supervision
08.2016 - 02.2017

Timekeeper

Department of Finance
06.2012 - 08.2016

Clerical Associate III

Department of Finance
06.2006 - 06.2012

Bachelor of Arts - Journalism

College of New Rochelle

No Degree - Nursing

Mercy University

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