Ayisha Parker
St Louis,MO
Summary
Hard-working professional with 8+ years of experience and a proven knowledge of conflict resolution, customer satisfaction, and records management. Aiming to leverage skills to successfully fill the role at your company.
Overview
1
1
year of post-secondary education
16
16
years of professional experience
Work History
Telemetry Monitor Technician
BJC Hospital
St Louis, Missouri
08.2023 - Current
- Monitored patient vital signs using telemetry equipment.
- Documented abnormal readings and alerted medical staff promptly.
- Assisted nurses with patient care and communication.
Home Health Aide
Advantage Home Care
SAINT LOUIS, MO
01.2011 - Current
- Assisted patients with mobility in and out of beds, baths, wheelchairs, or automobiles, and supported dressing and grooming to enhance comfort and dignity.
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
- Engaged patients in conversation or reading activities to promote mental well-being.
- Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability illness.
- Delivered emotional support and guidance to patients and families on infant care, meal preparation, independent living, and adapting to disabilities.
- Completed various tasks for the client, such as obtaining household supplies and running errands.
- Administered massages and applied topical treatments like liniment and alcohol rubs to relieve patient discomfort.
Supply Technician
BJC
St Louis, Missouri
07.2022 - 08.2023
- Coordinated supply orders to ensure timely availability of essential items.
- Oversaw distribution of medical supplies to various departments within the facility.
- Managed inventory control and organization of supplies in healthcare settings.
Customer Service Representative
Kelly Services
SAINT LOUIS, MO
10.2012 - 02.2013
- Maintained records of customer interactions and transactions, detailing inquiries, complaints, and actions taken.
- Check to ensure that appropriate changes were made to resolve customers' problems.
- Maintained records of customer interactions and transactions, detailing inquiries, complaints, and actions taken to enhance service quality.
- Calculated charges for services, collected deposits or payments, and arranged billing to ensure accurate financial transactions.
- Refer unresolved customer grievances to designated departments for further investigation.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Responded to customer inquiries and notified them of claim investigation results or planned adjustments to provide timely updates.
Remodel crew
Walmart
SAINT LOUIS, MO
06.2012 - 10.2012
- Greeted customers to determine their needs and preferences, enhancing customer experience.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Computed sales prices, processed cash and credit payments, ensuring accurate transactions.
- Prepare merchandise for purchase or rental.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Maintain records related to sales.
- Managed inventory levels and requisitioned new stock to maintain product availability.
- Ticket, arrange and display merchandise to promote sales.
- Ensured cleanliness of surfaces to create a welcoming shopping environment.
- Exchange merchandise for customers and accept returns.
Education
High School Education
St. Louis Jobcorps
St Louis, MO 10.2001 - 05.2002
Skills
- Telemetry monitoring
- ECG monitoring
- Advanced ECG interpretation
- Heart rhythm interpretation
- Patient monitoring techniques
- Vital signs assessment
- Telemetry equipment operation
- Remote monitor management
- Patient documentation
- Equipment troubleshooting
- Healthcare coordination
- Patient care best practices
- Patient safety
- HIPAA compliance
- Confidentiality practices
- Problem solving
- Performance analysis
- Time management
- Attention to detail
- Team collaboration
- Active listening
- Strong communication skills
- Continuous learning attitude
- Patient communication
- Patient relations
- Active listening
Timeline
Telemetry Monitor Technician
BJC Hospital
08.2023 - Current
Supply Technician
BJC
07.2022 - 08.2023
Customer Service Representative
Kelly Services
10.2012 - 02.2013
Remodel crew
Walmart
06.2012 - 10.2012
Home Health Aide
Advantage Home Care
01.2011 - Current
High School Education
St. Louis Jobcorps
10.2001 - 05.2002