Aykanush Aldrich
Jacksonville,FL
Summary
Reliable, Bilingual Clinical Assistant with a background providing hands-on assistance to physicians and nurses while ensuring smooth operations in clinical settings. Passionate professional with exceptional talents in remaining calm under stress and managing emotional situations. Offering exemplary communication, time management. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
24
24
years of professional experience
Work History
Administrative Assistant
First Coast Financial Group, Inc
04.2008 - Current
- Maintains confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivers excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensures accurate record-keeping with diligent data entry and database management for vital company information.
- Promotes a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Patient Care Specialist
Confident Care
06.2005 - 03.2008
- Ensured compliance with HIPAA regulations by safeguarding confidential patient information at all times.
- Provided emotional support to patients and their families during challenging moments, fostering trusting relationships throughout their healthcare journey.
- Developed strong rapport with both internal team members and external partners such as referring physicians or other healthcare professionals involved in patient's care plan.
- Maintained accurate records of all patient interactions, including medication administration, treatments provided, and observations made during shifts.
Medical Assistant
Pulmonary and Critical Care
05.2002 - 10.2004
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic environment.
- Maintained safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Contributed to positive health outcomes by educating 10-15 patients daily on preventative measures, treatment plans, and follow-up care instructions.
Medical Assistant
Primary Care Physician
06.2000 - 04.2002
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed 5-7 daily phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Completed EKGs and other tests based on patient presentation in office.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
Education
High School Diploma -
High School #9
Udmyrt Republic, Russian FederationBachelor of Arts - Social Science And History
Udmurt State University
Udmurtia, Russian Federation1992
Technical Certifications in EKG, MA, & Phlebotomy - Medical Assistant
Florida State College At Jacksonville
Jacksonville2000
Skills
- Friendly and Positive Attitude
- Medical Terminology
- Strong Verbal and Written Communication
- Remains Calm Under Stress
- Excellent Patient Relations
- Critical Thinking
- Goal Oriented
- Dedicated Team Player
- Records Management
- Relationship Building
Timeline
Administrative Assistant
First Coast Financial Group, Inc
04.2008 - Current
Patient Care Specialist
Confident Care
06.2005 - 03.2008
Medical Assistant
Pulmonary and Critical Care
05.2002 - 10.2004
Medical Assistant
Primary Care Physician
06.2000 - 04.2002
High School Diploma -
High School #9
Bachelor of Arts - Social Science And History
Udmurt State University
Technical Certifications in EKG, MA, & Phlebotomy - Medical Assistant
Florida State College At Jacksonville
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