Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Hi, I’m
Ayla Bruce
Clarksville,TN
Summary
Overview
8
years of professional experience
1
Certification
Work History
AmazonMount Juliet, TN
Amazon Fulfillment Associate
01.2023 - 10.2023
Job overview
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
- Packed items according to customer's specifications and requirements.
- Utilized warehouse management system to track inventory and maintain records of shipments.
- Maintained cleanliness of the warehouse area by sweeping, dusting, organizing, and tidying shelves.
- Inspected incoming materials for quality assurance purposes.
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Accepted, processed and quickly filled orders.
- Located merchandise from shelves and storage areas to fill orders.
- Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
- Filled orders according to defined standards using standard picking system.
- Assisted in picking and loading process as required by business needs by efficiently picking and assembling orders.
- Followed proper packaging requirements depending on order size and type.
ElectroluxSpringfield, TN
Quality Control Inspector
03.2022 - 11.2022
Job overview
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Identified defective parts or components and removed them from production line.
- Reported any issues to supervisor immediately for resolution.
- Cleaned up work area at end of shift to maintain safe working environment.
- Organized storage areas for efficient retrieval of items when needed.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Understood and followed oral and written directions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
Hydro Design USAClarksville, TN
Quality Control Inspector
07.2019 - 05.2021
Job overview
- Inspected products for defects and conformance to customer specifications using precision measuring instruments.
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Conducted root cause analysis investigations when issues arose with production processes or end-products.
- Trained new employees on proper use of test equipment and inspection techniques.
- Communicated effectively with management regarding progress toward meeting quality objectives.
- Adhered strictly to Good Manufacturing Practices guidelines at all times.
- Examined products and materials for defects or deviations to remove or discard non-conforming items.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Used specialized tools to take precise measurements of various aspects of samples.
- Adhered to safety protocols to minimize equipment damage and avoid injuries.
- Oversaw proper tagging and identification of parts and components, enabling rejected or non-repairable parts to be properly marked, quarantined and rendered unusable.
- Consulted with engineers to resolve quality, production and efficiency problems.
- Completed non-destructive tests and conducted continuous inspections.
- Used root cause analysis tools to determine failures and provide appropriate counter-measures to prevent repeat failures.
McDonald'sAshland City, TN
Crew Member
04.2016 - 07.2019
Job overview
- Educated customers on menu items, product ingredients and nutritional values.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Restocked kitchen supplies including food products and utensils.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Assisted in the preparation of food items such as sandwiches, salads and pizzas.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Greeted customers upon arrival, provided menus and answered questions regarding menu items.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Informed customers about daily specials in an engaging manner.
- Checked expiration dates on all products before serving them to customers.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Wiped down tables and equipment, swept and refilled stock.
- Organized and restocked supplies to support operations and team productivity.
- Served food quickly for positive guest experiences.
Education
Tennessee College of Applied Technology - NashvilleNashville, TN
Some College (No Degree)
University Overview
Skills
- Material Handling
- Shipment Preparation
- Customer Service
- Order Picking
- Warehouse Safety
- Stock Rotation
- Equipment Operation
- Palletizing
- Product Packaging
- Order Processing
- Fulfillment Processing
- Pulling and Preparing Orders
- Order Status Updating
- Sorting and Organizing
- Product Selection
- Excellent Communication
- Punctual and Reliable
- Detail Oriented
- Teamwork and Collaboration
- Order Accuracy
- Willing to Learn
- Friendly and Courteous
Certification
- IC3 - Computer Fundamentals
Timeline
Amazon Fulfillment Associate
Amazon
01.2023 - 10.2023
Quality Control Inspector
Electrolux
03.2022 - 11.2022
Quality Control Inspector
Hydro Design USA
07.2019 - 05.2021
Crew Member
McDonald's
04.2016 - 07.2019
Tennessee College of Applied Technology - Nashville
Some College (No Degree)