Ayla Mendez Mendoza
Beaverton,OR
Summary
Dedicated and dependable professional with over three years of experience in customer service, retail sales, cashier operations, and protocol support. Known for providing excellent customer service, maintaining professionalism in fast-paced environments, and working effectively with diverse teams. Strong organizational skills with experience in data analysis, contamination control procedures, Microsoft Office, and maintaining operational standards. Quick learner with a positive attitude and a strong commitment to workplace excellence. Experienced with creating personalized style recommendations tailored to individual clients. Utilizes deep knowledge of fashion trends and client preferences to curate wardrobes. Track record of building strong client relationships and delivering exceptional service.
Overview
10
10
years of professional experience
Work History
Personal Stylist / Head Retail Associate
Lucia Isabel Collection
Hillsboro, OR
08.2023 - Current
- Provided personalized styling consultations to help clients select dresses and accessories that matched their preferences, event, and individual style.
- Delivered exceptional customer service by building lasting relationships with customers, offering product recommendations, and creating a welcoming shopping experience.
- Assisted with depletion of booths in Tuesday and Saturday markets.
- Assisted with merchandising, inventory management, and maintaining visually appealing store displays.
- Collaborated with team members to ensure daily store operations ran efficiently in a fast-paced retail environment.
- Handled accurate invoice information that transferred on the store system and handled money exchanges whether that be on a current transaction or a past due invoice.
- Handled calls from Store phones answering any question that a customer might have or helping them set up an appointment. From the same phone contacted customers that their order was ready for pick up.
- Collaborated in many events regarding fashion shows and being in charge of backstage handling and movement. This included arrangement of order within the girls, knowing what dresses and accessories go on each girl.
- Being able to carry, put on, and take off multiple layered heavy dresses on girls multiple times a day based on the amount of appointments.
- Established trusted partnerships with local boutiques and designers to provide clients access to unique pieces not found elsewhere.
Protocol Associate
SBM Management Services (Intel Campus)
Hillsboro, OR
07.2021 - 05.2023
- Supported contamination control operations within Intel manufacturing facilities.
- Collaborated with quality control, engineering, and production teams to maintain operational standards.
- Assisted in analyzing workflow and identifying opportunities for process improvement.
- Helped develop and follow protocols and best practices to reduce contamination risks throughout production.
- Utilized Microsoft Excel and PowerPoint to organize information and support daily operations.
- Maintained compliance with safety procedures while working in a fast-paced manufacturing environment.
- Performed protocol support duties across multiple production areas at the Ronler Acres Intel Campus.
- Collected, arranged, and input information into database system.
Customer Service Representative / Cashier
Moto Pizza
Hillsboro, OR
12.2019 - 08.2021
- Delivered friendly and efficient customer service in a high volume restaurant.
- Processed cash, credit, and electronic payments accurately.
- Assisted customers with orders, menu questions, and issue resolution.
- Maintained a clean and organized work environment.
- Worked collaboratively with kitchen staff to ensure timely order completion.
- Managed multiple responsibilities while maintaining excellent customer satisfaction.
- Resolved customer inquiries and complaints, ensuring high satisfaction levels.
- Trained new staff on service protocols and company policies.
- Managed high-volume call flow, maintaining professional communication standards.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Sales Associate
Emanuel Fashion
Hillsboro, OR
01.2017 - 10.2017
- Assisted customers in selecting merchandise and providing personalized service.
- Operated cash registers and processed transactions accurately.
- Organized sales floor displays and maintained store appearance.
- Restocked inventory and monitored merchandise levels.
- Built positive relationships with customers through friendly and professional communication.
Education
Some College (No Degree) -
Portland State University
Portland, ORSome College (No Degree) -
Portland Community College
Portland, ORHigh School - undefined
Century High School
Hillsboro, OR06.2021
Skills
- Customer Service
- Cash Handling
- Communication
- Team Collaboration
- Microsoft Excel
- Microsoft PowerPoint
- Conflict Resolution
- Data Analysis
- Safety Compliance
- Protocol Implementation
- Organization
- Attention to Detail
- Adaptability
- Multitasking
- Bilingual
- Fashion knowledge
- Branding
- Client relationship building
LANGUAGES
English
Spanish
Timeline
Personal Stylist / Head Retail Associate
Lucia Isabel Collection
08.2023 - Current
Protocol Associate
SBM Management Services (Intel Campus)
07.2021 - 05.2023
Customer Service Representative / Cashier
Moto Pizza
12.2019 - 08.2021
Sales Associate
Emanuel Fashion
01.2017 - 10.2017
High School - undefined
Century High School
Some College (No Degree) -
Portland State University
Some College (No Degree) -
Portland Community College