Ayla M. Gonzalez
Fayetteville,USA
Summary
Tech-savvy innovator experienced in emerging technologies and continuous improvement. Achieved technological enhancements through effective solutions and problem-solving skills. Focused on driving advancements and optimizing processes while maintaining high standards of quality and safety across various roles.
Overview
21
21
years of professional experience
Work History
Cleaning Technician
Supreme maintenance organization
Fayetteville, NC
07.2026 - Current
- Cleaned and sanitized all bathrooms, including toilets, mirrors, sinks, and floors.
- Swept and mopped all hard-surface floors in the facility.
- Vacuumed carpets in offices, hallways, and high-traffic areas to ensure a clean environment.
- Emptied wastebaskets throughout facility to uphold cleanliness and hygiene standards.
- Handled, mixed, and stored chemical cleaners according to safety requirements and standard operating procedures to maintain safe working conditions.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
Housekeeper
Aramark
Fayetteville, North Carolina
02.2026 - Current
- Ensured compliance with health and safety regulations during cleaning tasks.
- Utilized proper cleaning supplies and equipment according to safety guidelines.
- Applied cleaning chemicals according to safety guidelines for effective cleaning. following proper guidelines.
- Provided friendly interactions with clients and guests to enhance overall satisfaction.
- Maintained organized stock of cleaning supplies to ensure readiness for efficient service.
- Disinfected telephones, light switches and other frequently touched objects.
- Responded to requests from guests regarding housekeeping needs.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Ensured that all health standards were met during cleaning operations.
- Cleaned air conditioning diffusers to enhance airflow and improve indoor air quality. and ventilation systems to promote optimal airflow and cleanliness.
Housekeeper
Molly Maid
Fayetteville, NC
01.2026 - 02.2026
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Replaced bed linens daily to ensure guest comfort and cleanliness. and towels, tidied up rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Relocated beds to facilitate cleaning and ensure thorough dust removal, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted with clients and guests to create a welcoming environment.
- Replaced sheets and pillowcases daily, ensuring comfort with hospitality corners on beds.
Industrial Cleaner
Clean-tech company / New Bold Services
Fayetteville, NC
06.2025 - 11.2025
- Removed dirt, grease, oil spills, rust stains, and paint splatters from machines and surfaces to ensure optimal performance and safety.
- Cleaned industrial equipment with approved chemicals and tools to maintain operational efficiency.
- Maintained cleanliness of work areas to ensure safety and compliance.
- Worked around in-operation machinery and with disassembled machinery to remove build-up and restore surfaces to desired cleanliness.
- Transported waste materials from designated areas to disposal sites for proper environmental compliance.
Housekeeper
Pricision Clean LLC
Fayetteville, NC
06.2025 - 08.2025
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Replaced bed linens and towels in guest rooms to ensure cleanliness and comfort.
- Replaced bed linens and towels to maintain guest comfort., organized rooms for guest comfort.
- Rearranged beds, sofas, and small furniture to clean hard-to-reach areas. to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted with clients to provide exceptional service and support during their visit. and guests to enhance their experience during daily duties.
- Ensured that all health standards were met during cleaning operations.
- Observed proper use of chemicals when cleaning various surfaces.
- Inspected guest rooms post-cleaning to guarantee presentation standards.
Meat Packer
Smithfield Hog Production
01.2024 - 03.2025
- Packaged meat selections with accurate labeling to ensure compliance with food safety standards.
- Sanitized food service surfaces to uphold hygiene standards and prevent contamination.
- Inspected meat for quality assurance, ensuring only high-quality products reached customers.
- Cleaned and disinfected surfaces in food service area to maintain hygiene standards. to maintain cleanliness of food service area.
Recycling Sorter
Pratt Industries
07.2019 - 08.2023
- Collected and sorted recyclable construction materials such as concrete, drywall and plastic into appropriate containers.
- Fostered open communication among team members, enhancing collaboration and overall productivity.
- Improved recycling sorting efficiency by implementing advanced waste separation techniques.
- Consistently met or exceeded established sorting quotas, contributing significantly to the overall success of the facility's operations.
- Sorted materials by type to ensure proper disposal and recycling. to separate high-grade materials such as copper and brass.
- Implemented advanced waste separation techniques to improve recycling sorting efficiency.
- Participated in regular safety meetings to stay up-to-date on industry best practices and maintain compliance with OSHA regulations.
- Consistently met or exceeded established sorting quotas, contributing significantly to the overall success of the facility's operations.
Janitor
Great Faith Cleaning Services
01.2018 - 01.2019
Cashier / Server
Dunkin Donuts
01.2018 - 06.2018
- Welcomed customers entering store and engaged them in conversation to assess their needs. entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Guided customers through purchases, assisted in locating items, and enrolled them in reward programs.
- Responded to customer inquiries and delivered exceptional service, earning positive feedback from shoppers.
- Counted money Managed cash drawer balances daily to ensure accurate financial reporting. in cash drawers at beginning and end of shifts to maintain accuracy.
Janitorial
Oxygen Development
01.2017 - 01.2018
Housekeeper
Hospitality Staffing Solutions
05.2016 - 10.2017
Janitor
A&S Total Cleaning
01.2016 - 01.2017
Janitor
Image
01.2016 - 08.2016
- Operated floor scrubber and vacuum to maintain cleanliness standards.
- Clean and sanitize restrooms, sinks, countertops and other surfaces.
- Mopped, waxed floors, dusted, deep cleaned bathrooms, and removed trash to ensure buildings remained clean and orderly.
- Maintained cleanliness of floors, restrooms, and common areas using appropriate cleaning supplies.
- Sanitized surfaces in restrooms and common areas to maintain hygiene standards. restrooms, sinks, countertops and other surfaces.
- Disinfected surfaces to eliminate bacteria and uphold cleanliness standards. various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Disposed of waste according to environmental regulations
- Disinfect equipment and supplies using germicides or steam-cleaning equipment.
- Notified managers of repair needs or additions to building operating systems.
Housekeeper
Hilton Singer Island Oceanfront/Palm Beaches Resort
05.2016 - 08.2016
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained spotless environments for guests through thorough daily housekeeping tasks, enhancing guest comfort.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Conducted regular inspections to ensure all rooms met hotel cleanliness standards, promptly addressing any issues to uphold quality.
- Followed detailed house cleaning checklist to ensure thorough cleaning of guest rooms and common areas.
- Engaged with guests to understand room requirements and amenities, contributing to increased overall satisfaction.
Janitor
Coverall
01.2013 - 01.2016
Picker/Packer
Starbucks Roasting
08.2006 - 04.2012
- Executed order pulling to meet demanding productivity goals.
- Enhanced team morale by consistently displaying a positive attitude and assisting coworkers in completing tasks.
- Executed order fulfillment by efficiently retrieving items from inventory to meet shipping deadlines. to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded them into outbound containers for efficient processing.
- Selected and packaged products accurately for shipment, ensuring compliance with company standards. Selected and prepared order items for shipment, ensuring accuracy and compliance with packaging standards.
- Maintained cleanliness of workspaces by organizing tools and materials to promote safety and efficiency, clean and free from debris.
- Transported merchandise using forklifts, pallet jacks, and hand trucks to ensure efficient inventory management. using forklifts, pallet jacks and hand trucks.
- Expedited warehouse operations during peak periods by staying flexible with work hours and assisting colleagues in completing high-priority tasks.
- Enhanced team morale by displaying positive attitude and assisting coworkers with task completion.
Temporary Position
Brick Force Staffing
01.2007 - 08.2007
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Worked effectively in team environments to make the workplace more productive.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Assistant Carpet Cleaner
Stanley Steemer
05.2005 - 08.2005
- Operated carpet cleaning equipment to remove stains and dirt effectively.
- Prepared cleaning solutions according to safety standards and manufacturer guidelines.
- Assessed carpet types to determine appropriate cleaning methods and tools.
- Used special treatments to remove stains without damaging surfaces.
- Cleaned carpets using hot water extraction method.
- Performed spot removal, stain treatment, and deodorization of carpets.
- Moved furniture as necessary for access to carpeted areas.
- Provided customers with advice on proper care of their carpets after cleaning service is complete.
- Vacuumed and pre-treated carpets with appropriate cleaning solutions.
- Performed carpet and upholstery cleaning using chemicals and shampoo periodically, building expertise to compare alternative cleaning processes.
- Inspected carpets and upholstery before beginning and pinpointed specific cleaning needs and processes to apply.
- Conducted post-cleaning inspections to ensure that carpets meet industry standards.
- Expanded cleaning services to tile, grout and hardwood floors upon customer advance request.
- Confirmed customer satisfaction with cleaning and overall service before leaving home or business.
- Utilized industrial-grade carpet shampooers to deep clean carpets.
- Equipped truck with applicable tools, equipment and cleaning materials before arriving at client site and verified full return to truck after cleaning.
- Assisted other team members in completing large scale projects within allotted timeframes.
- Stripped, sealed and polished floors.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Steam-cleaned or shampooed carpets.
- Checked inventory for required supplies and made lists for needed cleaning products.
Education
Adlai E. Stevenson High Schoo
Bronx, NYSkills
- Chemical handling
- Health compliance
- Food safety and sanitation
- Equipment sanitation
- Package labeling
- Product packaging
- Multitasking Abilities
- Specialty cut knowledge
- Customer service
- Attention to detail
- Problem resolution
- Housekeeping
- Carpet cleaning
- Commercial and residential cleaning
- Verbal and written communication
- Strong work ethic
- Industrial cleaning
- Waste disposal
- Problem solving
- Communication skills
- Task prioritization
- Adaptability
- Safety-conscious mindset
- Reliability and punctuality
- Sorting
- Conflict resolution
- Physical stamina
- Problem-solving
- Complex Problem-solving
Cleaning Experience
- Guided scrubbing machine over rug surface or sprays rug with cleaning solution under pressure to agitate nap and loosen embedded dirt
- Removed excess suds and water from rug during scrubbing operation, using vacuum nozzle or squeegee
- Identified persistent stains and selected spotting agent to remove stain according to type of fiber, dye, and stain
- Rubbed chemical solution into rug with hand brush until stain disappeared
- Hand brush, spray gun, or sprinkling can
- Cleaned upholstered furniture, using sponge, brush, and cleaning solution
Hospitality Experience
- Ensure all assigned areas are clean, neat and tidy
- Vacuum, dust, launder linen and make beds, clean windows and furniture, clean bathrooms
- Provide supplies to patrons on demand and through delivery
- Maintain positive working relationship with co-workers and professional demeanor with patrons
Warehouse Experience
- Utilized my skills in all general labor job orders
- Pulled stock and packaged orders for delivery
- Lifted 20 – 50 lbs. on a daily basis
- Read work orders or received oral instructions to determine work assignments or material or equipment needs
- Recorded numbers of units handled or moved, using daily production sheets or work tickets
- Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using trucks, tractors, or other equipment
Community Service & Volunteer Work
Kidz Kaleidoscope, Child Care Volunteer, West Palm Beach, FL, 2011, 2012
Languages
- English
- Spanish
Timeline
Cleaning Technician
Supreme maintenance organization
07.2026 - Current
Housekeeper
Aramark
02.2026 - Current
Housekeeper
Molly Maid
01.2026 - 02.2026
Industrial Cleaner
Clean-tech company / New Bold Services
06.2025 - 11.2025
Housekeeper
Pricision Clean LLC
06.2025 - 08.2025
Meat Packer
Smithfield Hog Production
01.2024 - 03.2025
Recycling Sorter
Pratt Industries
07.2019 - 08.2023
Janitor
Great Faith Cleaning Services
01.2018 - 01.2019
Cashier / Server
Dunkin Donuts
01.2018 - 06.2018
Janitorial
Oxygen Development
01.2017 - 01.2018
Housekeeper
Hospitality Staffing Solutions
05.2016 - 10.2017
Housekeeper
Hilton Singer Island Oceanfront/Palm Beaches Resort
05.2016 - 08.2016
Janitor
Image
01.2016 - 08.2016
Janitor
A&S Total Cleaning
01.2016 - 01.2017
Janitor
Coverall
01.2013 - 01.2016
Temporary Position
Brick Force Staffing
01.2007 - 08.2007
Picker/Packer
Starbucks Roasting
08.2006 - 04.2012
Assistant Carpet Cleaner
Stanley Steemer
05.2005 - 08.2005
Adlai E. Stevenson High Schoo