- Avid Reader
- Baking
- Cooking
- Music
Ayla Rajabi
High School Student, Receptionist
Leesburg
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
1
1
year of professional experience
Work History
Receptionist
First Choice Mechanical LLC.
06.2024 - Current
At First Choice Mechanical I served as the primary point of contact for all customer inquiries over the phone. I ensured that I gave the customers a welcoming and professional first impression. Furthermore, I handled a high volume of incoming calls and messages, and accurately directed communication to the technicians. Additionally, I scheduled service appointments, relayed technician updates, and followed up with clients to confirm satisfaction and maintain ongoing relationships. In my position, I clearly communicated service details, pricing, and availability. Moreover, I maintained detailed and organized customer records. Lastly, I played a key role in maintaining customer satisfaction and retention by ensuring prompt, courteous, and consistent communication.
Education
High School Diploma -
Heritage High School
Leesburg, VA 05.2001 -
Skills
Telephone skills
Customer/Client relations
Bookkeeping
Organization skills
Verbal and written communication
Scheduling appointments
Calendar management
Professional demeanor
Punctual and reliable
Active listening
Adaptability and flexibility
Team collaboration
Interests
HHS Outstanding English 11 Student
During the 2024-2025 school year, I showed exemplary effort in English, actively participating in class, getting good grades and participating in Poetry Out Loud 2024; during which I got the Poetry Out Loud Finalist 2024 award as well. For all my efforts and achievements in English, I got awarded the Outstanding English 11 Student award at our end of year award ceremony.
Timeline
Receptionist
First Choice Mechanical LLC.
06.2024 - Current
High School Diploma -
Heritage High School
05.2001 -
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