Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Experienced in fast-paced environments and adaptable to last minute changes. Thrives under pressure. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
Work History
Self Employed
Outta Control Cleaning LLC
Port Angeles, WA-Brooksville, FL, WA/FL
11.2017 - Current
Engaged in networking activities to build a strong client base.
Created and maintained relationships with property owners and clients to ensure customer satisfaction.
Cleaned kitchen appliances including stoves, microwaves, refrigerators and dishwashers.
Washed windows inside and out.
Inspected premises for damage prior to cleaning.
Polished wood surfaces such as tables, chairs and cabinets.
Swept, vacuumed and mopped floors of living areas, bedrooms and bathrooms.
Organized closets and drawers as requested by clients.
Operated power washers to clean outdoor surfaces such as sidewalks or parking lots.
Used a variety of professional grade carpet cleaners, shampoos, conditioners, and deodorizers.
Lead Fine Dining Server
Chart House
Dana Point
04.2014 - 09.2017
Assisted in training new servers.
Followed health safety guidelines when preparing and serving food products.
Delivered food orders promptly and courteously.
Ensured that each guest was served courteously, quickly, and efficiently.
Responded efficiently to guest inquiries and complaints in a professional manner.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Provided excellent customer service to ensure satisfaction.
Demonstrated knowledge of wine list and recommended wines based on customer preferences.
Prepared tables, rolled silverware and expertly polished glassware for optimal presentation.
Conducted menu presentations and tastings for guests to enhance their dining experience.
Assisted in preparing salads, appetizers and desserts to speed up food service.
VIP Catering Server
Elite Catering
Laguna Beach, CA
03.2010 - 05.2014
Trained new catering staff members on proper serving techniques and safety protocols.
Assisted with special events such as cocktail parties, corporate meetings and private functions.
Ensured that all orders were accurately taken and delivered to customers in a timely manner.
Provided detailed information on menu items, including ingredients, preparation methods and garnishes.
Followed safety standards for alcohol service, including proper pouring techniques and monitoring guest intoxication levels.
Oversaw all aspects of set up for catered events, including table decorations, buffet layout.
Cleaned up after events, including washing dishes and utensils used during meal service.
Set up and tore down all catering services in banquet halls and at customer locations.
Set up buffet stations according to specifications provided by clients or wedding planners.
Regional Older Youth Advancing Life Skills Unit at State of Missouri Social ServicesRegional Older Youth Advancing Life Skills Unit at State of Missouri Social Services