Ayla Rodriguez
San Antonio,TX
Summary
Diligent Senior Bulk Clerk at Sprouts Farmers Market, leveraging critical thinking and exceptional customer service to enhance operational efficiency and workplace culture. Proven track record in staff training, significantly contributing to organizational success.
Overview
7
7
years of professional experience
Work History
Senior Bulk Clerk
Sprouts Farmers Market Inc.
12.2019 - Current
- Provided exceptional customer service through active listening, problem-solving skills, and friendly demeanor during interactions with patrons.
- Assisted in seasonal inventory audits, contributing to accurate record-keeping and improved purchasing decisions.
- Boosted efficiency within the department by offering suggestions for improvements in operational procedures when appropriate.
- Contributed to a positive workplace culture through open communication with coworkers about challenges faced during shifts.
- Performed inventory control, such as counting, and stocking merchandise.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Supervised and trained new staff in performing census.
- Ensured workplace safety by adhering to company policies and promptly addressing any hazards or concerns.
Floor Lead
Santikos Entertainment
12.2017 - 12.2019
- Monitored employee performance regularly, identifying areas for improvement and offering constructive feedback accordingly.
- Streamlined communication among staff members by developing a clear chain of command system.
- Maintained clean and organized store environment to cultivate pleasant viewing experience.
- Collaborated with other departments to drive successful completion of assigned tasks.
- Provided support during peak periods, stepping in as needed to assist with various tasks such as cashiering.
- Provided exceptional customer service by addressing inquiries promptly, offering product recommendations when appropriate, and going above-and-beyond to ensure a positive experience.
Education
Bachelor of Arts - Psychology
University of Texas San Antonio
San Antonio, TX05.2024
Associate of Arts - Psychology
San Antonio College
San Antonio, TX12.2021
Skills
- Critical Thinking
- Decision Making
- Willing to Learn
- Customer Service
- Punctual and Reliable
- Teamwork
- Time Management
- Attention to Detail
Timeline
Senior Bulk Clerk
Sprouts Farmers Market Inc.
12.2019 - Current
Floor Lead
Santikos Entertainment
12.2017 - 12.2019
Bachelor of Arts - Psychology
University of Texas San Antonio
Associate of Arts - Psychology
San Antonio College