AYLA URUL
Lindenhurst,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
10
10
years of professional experience
Work History
Office Manager
Elite Comfort Group LLC
2021.08 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
Amazon Driver Associate
Zoom Logistics
2020.09 - 2021.07
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Communicated with customers to provide delivery updates and confirm delivery locations.
NETTEL USA Debt Collector
NetTel USA
2017.06 - 2020.09
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
Pizza Hut Team Member
Pizza Hut
2013.07 - 2016.08
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Operated register to process payments and collect cash payment for order totals.
Education
Bachelor of Arts - Economics
Stony Brook University
Stony Brook, NY05.2021
Liberal Arts
Nassau Community College
Garden City, NYLindenhurst High School
Lindenhurst, NY06.2014
Skills
- Team Supervision
- Bookkeeping
- Staff Hiring
- Operations Management
- Office Management
- Customer Service
- Employee Supervision
- Payroll and Budgeting
Languages
Turkish (Fluent)
French (studied for 7 years)
Timeline
Office Manager
Elite Comfort Group LLC
2021.08 - Current
Amazon Driver Associate
Zoom Logistics
2020.09 - 2021.07
NETTEL USA Debt Collector
NetTel USA
2017.06 - 2020.09
Pizza Hut Team Member
Pizza Hut
2013.07 - 2016.08
Bachelor of Arts - Economics
Stony Brook University
Liberal Arts
Nassau Community College
Lindenhurst High School
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