Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ayla Wolfswinkel

Campbell,MN

Summary

Dynamic bartender and manager at #9 Hideout Bar & Grill, skilled in cocktail preparation and customer engagement. Proven ability to enhance customer satisfaction through exceptional service and effective staff management. Recognized for maintaining high sanitation standards and optimizing inventory, resulting in reduced waste and improved operational efficiency.

Overview

11
11
years of professional experience

Work History

Bartender/ Manager

#9 Hideout Bar & Grill
09.2024 - 08.2025
  • Learned cocktail preparation techniques and drink recipes to ensure customer satisfaction.
  • Assisted in maintaining cleanliness and organization of bar area for efficient operations.
  • Supported inventory management by tracking stock levels and notifying supervisors of shortages.
  • Observed and adhered to health and safety regulations to create a safe environment for guests.
  • Engaged with customers to understand preferences and provide personalized service recommendations.
  • Adapted quickly to changing menus and drink specials, enhancing customer experience through flexibility.
  • Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.
  • Managed staff scheduling to optimize coverage during peak hours and minimize labor expenses.
  • Resolved conflicts among team members quickly and professionally, fostering a positive work environment.
  • Ensured accurate reporting of daily sales figures to upper management for informed decision-making processes related to budgeting and forecasting.
  • Developed strong relationships with suppliers, negotiating favorable pricing on beverage orders.
  • Established rules for ejecting problem customers from bar to reduce liability and maintain pleasant environment.
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Obtained cash bank and stocked service bar to prepare for operation.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
  • Scheduled and rotated staff for adequate coverage and fair distribution of workload.
  • Supervised food presentation and plating to enhance visual appeal.

Operator

Minndak Farmer's Co-op
09.2014 - 11.2018
  • Operated machinery for grain processing and handling, ensuring safety protocols were followed.
  • Monitored production lines for quality control, identifying and addressing issues promptly.
  • Collaborated with team members to maintain efficient workflow and meet daily production targets.
  • Conducted routine maintenance on equipment to minimize downtime and enhance operational efficiency.
  • Trained new operators on equipment usage and safety procedures, promoting a culture of safety.
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Ensured compliance with health and safety regulations, contributing to a safe working environment.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.
  • Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
  • Reduced equipment downtime by troubleshooting issues and performing timely repairs.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Consistently met or exceeded performance targets while maintaining strict adherence to health, safety, and environmental regulations.
  • Accurately documented all operational data, ensuring up-to-date records for review and analysis.
  • Handled adjustments or modifications to machines as needed based on product specifications or changes in operational parameters.
  • Streamlined workflow by identifying bottlenecks in the production line and suggesting improvements.
  • Played key role in process optimization project, resulting in more efficient production line layout.
  • Maintained clean and organized work area, setting standard for workplace tidiness and efficiency.
  • Improved product quality with meticulous attention to detail during inspection and sorting processes.
  • Maintained organized work area by cleaning and removing hazards.
  • Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
  • Trained new production staff members on safe and efficient production procedures and proper machine operations.
  • Inspected products and machines to maintain quality and efficiency.
  • Collaborated with other departments to optimize production workflows.
  • Performed general equipment maintenance and repair to minimize downtime.
  • Organized and prepared workstations and materials needed for operations to maximize productivity.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.

Inspector

Northern Contours
09.2022 - 08.2024
  • Conducted comprehensive inspections of manufactured products to ensure compliance with quality standards.
  • Utilized precision measurement tools to verify product specifications and identify defects.
  • Collaborated with production teams to address quality issues and implement corrective actions.
  • Documented inspection results and maintained accurate records for quality assurance audits.

Trained new inspectors on safety protocols and inspection procedures to enhance team performance.

  • Inspected and examined materials and finished parts and products for defects and wear to verify conformance with blueprints, diagrams, and template specifications.
  • Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
  • Managed multiple concurrent projects successfully while adhering strictly to deadlines.
  • Facilitated cross-departmental collaborations to address and rectify compliance issues identified during inspections.
  • Examined products for imperfections and defects.
  • Recorded inspection and test results on data sheets.
  • Trained other workers in inspection and testing procedures.
  • Provided feedback to production team regarding product quality.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Followed safety protocols while handling hazardous materials.

Assembler

Bobcat
12.2018 - 09.2022
  • Assembled components for machinery according to specifications and quality standards.
  • Operated hand and power tools to perform assembly tasks efficiently.
  • Collaborated with team members to streamline assembly processes and improve workflow.
  • Conducted quality checks on assembled products to ensure compliance with safety regulations.
  • Maintained clean and organized work areas to support productivity and safety.
  • Assisted in training new employees on assembly techniques and safety protocols.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Increased production efficiency by assembling components quickly and accurately.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Collaborated effectively with team members to meet production targets consistently.
  • Demonstrated flexibility in adapting to various types of assemblies, allowing for seamless transition between different projects as needed.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Completed durable assemblies and subassemblies with hand and power tools.
  • Followed outlined specifications to implement assembly plans.
  • Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
  • Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
  • Trained new employees on proper assembly techniques, ensuring quick acclimation to the role and faster overall team results.
  • Established strong relationships with supervisors and managers through consistent communication regarding progress updates, concerns, or areas for potential improvement.
  • Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
  • Tested finished products to perform quality assurance and identify discrepancies.
  • Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
  • Optimized workspace organization, leading to safer and more efficient assembly environment.
  • Facilitated cross-training workshops, enhancing team flexibility and efficiency.
  • Maintained high standards of cleanliness and organization, ensuring safe working environment.
  • Connected cables, tubes, and wiring according to specifications.
  • Maintained clean and safe work environment, adhering to health and safety protocols.
  • Reduced downtime, promptly addressing and resolving equipment malfunctions.
  • Enhanced assembly line efficiency by consistently meeting daily production targets.
  • Fostered culture of continuous improvement, suggesting several process enhancements.
  • Upheld strict adherence to safety protocols, significantly reducing workplace accidents.
  • Improved assembly line versatility by quickly adapting to new product launches.
  • Enhanced customer satisfaction by ensuring all products met rigorous quality standards.
  • Assembled parts correctly according to specifications, reducing quality issues.
  • Followed safety protocols to maintain safe working environment.
  • Contributed to company's reputation for reliability by consistently meeting production deadlines.
  • Completed tasks on time to meet quality and safety standards.
  • Assembled production parts with high degree of accuracy and precision using hand and power tools.
  • Recognized and reported defective material and equipment to shift supervisor.
  • Inspected completed products to encourage quality and adherence to company standards.
  • Trained new assembly personnel on proper use of equipment.
  • Troubleshot and resolved mechanical issues that occurred during assembly.
  • Participated in projects requiring assembly of large and small components.
  • Assisted in development of new assembly processes.
  • Monitored inventory, keeping necessary supplies on hand.
  • Verified part numbers and placed parts in appropriate shipping containers.
  • Performed daily maintenance and inspection of machinery to drive optimal performance.
  • Operated hoists, cranes and other heavy machinery to transport materials and parts.

Education

High School Diploma -

Wahpeton Senior High School
Wahpeton, ND

Skills

  • Task delegation
  • Menu development
  • Employee scheduling
  • Workplace safety
  • Customer engagement
  • Alcohol awareness
  • Team motivation
  • Sanitation standards
  • Bar equipment maintenance
  • Collaborative mindset
  • Complaint handling
  • Drink presentation
  • Policy enforcement
  • POS system operation
  • Bartending expertise
  • Liquor restocking
  • Clear and effective communication
  • Complex Problem-solving
  • Beverage preparation
  • Health codes compliance
  • Customer service
  • Highly reliable
  • Engaging personality
  • Outgoing personality
  • Customer service expertise
  • Cash register operation
  • Handling difficult customers
  • Food service
  • Responsible alcohol service
  • Hospitality service expertise
  • Professional appearance
  • Staff management
  • Food preparation
  • Menu memorization
  • Payment processing
  • Service-oriented mindset
  • Food running
  • Inventory
  • Performance improvement
  • Creative mixology
  • Salesmanship
  • Basic accounting
  • Dining room management
  • ABC standards
  • Beverage supply orders
  • Bar service preparation
  • Anticipating guest needs
  • Point of sale systems
  • Courteous
  • Safe food handling procedures
  • Beer and wine recommendations
  • Cash and credit transactions
  • Maintaining a clean bar
  • Mixology
  • Able to stand number hours
  • Excellent judgment
  • Hospitality and accommodation
  • Bar operations management
  • Bar restocking
  • Outstanding customer service
  • High volume dining
  • Critical thinking
  • Service quality standards evaluation
  • Work station assignments
  • Process monitoring and improvement
  • Recipe and menu memorization
  • Point of sale POS software

Timeline

Bartender/ Manager

#9 Hideout Bar & Grill
09.2024 - 08.2025

Inspector

Northern Contours
09.2022 - 08.2024

Assembler

Bobcat
12.2018 - 09.2022

Operator

Minndak Farmer's Co-op
09.2014 - 11.2018

High School Diploma -

Wahpeton Senior High School
Ayla Wolfswinkel