Aylah Tremblay
Chicago,IL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support goals.
Overview
2
2
years of professional experience
Work History
Manager
Self Employed Vintage Boutique
Chicago , IL
2023.10 - Current
- Individually sourcing vintage and second hand goods for sale.
- Writing persuasive sales listings.
- Managing social media and store account.
- Providing 5 star customer service for over 150 customers.
- Product research, listing, sales operations, and fulfillment.
- Individually packing orders by hand with recyclable & compostable materials.
Barista Shift Supervisor
Starbucks
Minooka , IL
2022.02 - 2023.08
- Resolved customer complaints in a polite and professional manner.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Promoted positive team morale by encouraging collaboration among staff members.
- Managed opening and closing procedures, ensuring efficient operation of the coffee shop.
- Fostered a team-oriented environment, encouraging collaboration and effective communication.
- Supervised daily operations, maintaining high standards of cleanliness and organization.
- Monitored equipment maintenance, scheduling repairs and servicing to avoid operational disruptions.
Education
Bachelor of Arts - Psychology
Arizona State University
2025-05
Skills
- Verbal and written communication
- Team Leadership
- Complex Problem-Solving
- Product & Sales Management
- Staff Training and Development
- Marketing
- Performance Management
- Financial Management
Affiliations
- Volunteer with the Humane Society
Languages
American Sign Language
Limited
Accomplishments
- Published Poet in Where The Mind Dwells - Eber & Wein Publishing
Timeline
Manager
Self Employed Vintage Boutique
2023.10 - Current
Barista Shift Supervisor
Starbucks
2022.02 - 2023.08
Bachelor of Arts - Psychology
Arizona State University
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