Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aylah Xaykosy

Sanford,Maine

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience

Work History

Server/Bartender

110 Grill
Rochester, NH
08.2022 - Current
  • Processed orders and sent to kitchen employees for preparation.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Checked guests' identification before serving alcoholic beverages.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.

Housekeeper

InnSeason Resorts
Ogunquit, ME
07.2021 - 08.2022
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Education

Associate of Arts - Liberal Arts And General Studies

York County Community College
Wells, ME
05.2022

High School Diploma -

Sanford High School
Sanford, ME
06.2019

Skills

  • Team Leadership
  • Adaptable and Flexible
  • Hospitality best practices
  • Professional Appearance
  • Cleanliness standards
  • Conflict and Complaint Resolution
  • Strong Work Ethic
  • Problem-Solving
  • Excellent Communication
  • Verbal Communication
  • Organization and Time Management

Timeline

Server/Bartender

110 Grill
08.2022 - Current

Housekeeper

InnSeason Resorts
07.2021 - 08.2022

Associate of Arts - Liberal Arts And General Studies

York County Community College

High School Diploma -

Sanford High School

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Aylah Xaykosy