Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ayleen Gallegos

Carpentersville,IL

Summary

Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.

Overview

8
8
years of professional experience

Work History

Caregiver, Special Needs

Active Visions
08.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients and family to deliver emotional support and companionship.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Assisted patients with self-administered medications.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Line Assembler

Grayhill Inc.
06.2019 - 08.2021
    • Met daily quotas consistently by always working hard and efficiently with little downtime.
    • Assembled components with minimal supervision, exceeding expected project milestones.
    • Assisted quality assurance by inspecting items and removing defective parts.
    • Practiced standard operating procedures for consistent production results.
    • Performed visual and functional inspection of components to determine quality and identify defects.
    • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
    • Followed protocols to enhance protection and maintain safe work environment.

Restaurant Shift Manager

McDonald's
06.2015 - 02.2019
  • Addressed customer concerns, complaints and questions, resulting in outstanding customer service ratings.
  • Trained restaurant employees to prepare food, operate cash registers and keep restaurant clean throughout shift.
  • Cross-trained crew members on different duties to increase coverage.
  • Monitored employee food handling, safety and uniform requirements.
  • Assigned tasks to employees and oversaw opening and closing of restaurant.
  • Excelled in every store position and regularly backed up front-line staff.
  • Implemented effective inventory control systems to reduce food spoilage and waste.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Sales Associate

Charlotte Russe
11.2018 - 12.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Associate of Applied Science - Nursing

Elgin Community College
Elgin, IL
05.2023

Associate of Arts -

Elgin Community College
Elgin, IL
12.2021

Skills

  • Activities of Daily Living (ADL) Support
  • Medical Terminology Knowledge
  • Patient Assessments
  • Drug Administration
  • Calm Under Stress
  • Patient-Focused Care
  • HIPAA
  • Patient Care and Safety
  • Companionship and Emotional Support
  • Vital Sign Monitoring

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Caregiver, Special Needs

Active Visions
08.2021 - Current

Line Assembler

Grayhill Inc.
06.2019 - 08.2021

Sales Associate

Charlotte Russe
11.2018 - 12.2018

Restaurant Shift Manager

McDonald's
06.2015 - 02.2019

Associate of Applied Science - Nursing

Elgin Community College

Associate of Arts -

Elgin Community College

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Ayleen Gallegos