Dedicated professional with experience in quality assurance and customer service. Proven ability in team collaboration and training, enhancing operational processes and ensuring customer satisfaction through effective problem-solving.
Overview
6
6
years of professional experience
Work History
Quality Control Inspector
Hyundai Mobis
West Point, GA
02.2024 - Current
Collaborated with production teams to resolve quality issues promptly.
Trained new inspectors on quality standards and inspection procedures.
Participated in continuous improvement initiatives to enhance inspection processes.
Documented inspection results by completing reports and logs and summarizing and entering data into quality database.
Server
Red Lobster Seafood
Columbus, Georgia
08.2022 - 01.2024
Upsold daily specials, enhancing the overall dining experience for guests.
Participated in training new staff on service standards and operational procedures.
Took orders from customers accurately and in a timely manner.
Handled money transactions accurately while following company procedures for handling cash payments.
Server
Cheddar's Scratch Kitchen
Albany, GA
08.2020 - 06.2022
Collaborated with kitchen staff to ensure timely food preparation and delivery.
Assisted in maintaining cleanliness and organization of dining areas.
Handled guest inquiries and resolved issues promptly to ensure satisfaction.
Receptionist
Phenix City Board Of Education
Phenix City, Alabama
08.2019 - 05.2020
Greeted visitors and directed them to appropriate offices.
Answered phone calls and routed inquiries to relevant staff members.
Managed appointment scheduling for school administrators and faculty.