Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
Server
Bizz Pub
02.2018 - 11.2020
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
Server
Espressolab
03.2015 - 09.2017
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Maintained a clean and orderly dining area for an enjoyable guest experience.