Aylin Diaz
San Diego,CA
Summary
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dental Arts of Coronado Ave
08.2023 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Scheduled and confirmed patient appointments.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Coordinated scheduling of appointments to maximize healthcare providers' availability and patient convenience.
- Verified patient insurance eligibility and entered patient information into system.
- Helped address client complaints through timely corrective actions and appropriate referrals.
Dental Assistant
Western Dental
01.2022 - 05.2023
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.
- Explained treatment procedures and instructed patients on home care guidelines.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
- Exposed, developed and mounted dental x-rays.
Patient Care Coordinator
Western Dental
11.2021 - 05.2023
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Trained new staff members on office procedures and protocols, ensuring consistency in patient care delivery.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
- Negotiated with insurance companies to secure coverage for necessary treatments, alleviating financial burdens for patients.
- Answered incoming calls, scheduled appointments and filed medical records.
- Verified patient insurance eligibility and entered patient information into system.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
Education
UEI College
Chula Vista, CA05-2023
High School Diploma -
Sweetwater High School
National City, CA07-2020
Skills
- Treatment room setupf
- Appointment scheduling
- Professionalism and etiquette
- Team collaboration
- Instrument sterilization techniques
- Dental material handling
- Electronic charting
- Oral surgery assistance
- Endodontic procedure assistance
- Dental software management
- Pediatric dental care
- Orthodontic procedure support
Certification
- Infection Control Certification (ICE) - Dental Assisting National Board (DANB).
- HIPPA
- CPR
- CORONAL POLISH
- X RAYS
- Pit and Fissures
Languages
English
Spanish
Timeline
Dental Assistant
Dental Arts of Coronado Ave
08.2023 - Current
Dental Assistant
Western Dental
01.2022 - 05.2023
Patient Care Coordinator
Western Dental
11.2021 - 05.2023
- Infection Control Certification (ICE) - Dental Assisting National Board (DANB).
- HIPPA
- CPR
- CORONAL POLISH
- X RAYS
- Pit and Fissures
UEI College
High School Diploma -
Sweetwater High School
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