Adept at medical documentation and delivering exceptional customer service, I significantly enhanced patient care and operational efficiency at Wyoming Implants & Surgical Arts. Fluent in Spanish, my expertise in inventory management and effective communication streamlined processes, ensuring a positive impact on both patient satisfaction and clinic operations.
Overview
6
6
years of professional experience
Work History
Periodontal Surgical Assistant
Wyoming Implants & Surgical Arts
Rock Springs, WY
09.2021 - Current
Reviewed patient charts prior to appointments to ensure accuracy of data entered into EHR system.
Assessed patients, performed tests and documented preliminary medical histories.
Briefed patients on dental procedures and payment plans to help make informed decisions.
Assisted periodontist in patient care by preparing and sterilizing instruments, setting up trays, and providing necessary items during procedures.
Educated patients on diagnoses, treatment plans and post-operative care by providing instructions on medication self-administration and home care.
Organized supply room and ordered supplies and equipment.
Took medical and dental history and recorded vital signs of patients.
Coordinated educational seminars for surgeons by organizing registration and travel plans.
Managed preoperative preparation including administering local anesthesia if required by the physician.
Actualized inventory management procedures to control medications and supplies as well as to rotate stock and remove expired medications.
Performed charting duties such as updating medical records with new information obtained from patient visits or treatments rendered.
CNA
Mission of Castle Rock Rehabilitation Center
Rock Springs, WY
02.2021 - 09.2021
Ensured compliance with HIPAA regulations regarding confidentiality of information.
Provided physical support to assist patients with bathing, dressing and toileting.
Collected specimens from patients for laboratory testing purposes.
Documented patient care services by charting in designated areas.
Observed and reported unusual symptoms and changes to charge nurse.
Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
Dental Office Receptionist
Romney Pediatric Dental
Rock Springs, Wyoming
06.2019 - 02.2021
Greeted patients, determined purpose of visit and directed to appropriate staff.
Supported dynamic patient flows by setting up and breaking down rooms, cleaning surfaces and restocking supplies.
Arranged documents for insurance claims.
Managed count of supplies
Answered and managed incoming calls and emails.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Verified accuracy of patient information prior to scheduling appointments or processing payments.
Verified, updated and entered patient information into system.
Demonstrated proficiencies in telephone, e-mail, fax, and front-desk reception within high-volume environment.
Education
Some College (No Degree) - Business Administration And Management
Western Wyoming Community College
Rock Springs, Wyoming
Associate of Science - Nursing
Casper College
Casper, WY
Skills
Medical documentation
Customer service
Inventory management
Effective communication
Time management
Bilingual in spanish
Timeline
Periodontal Surgical Assistant
Wyoming Implants & Surgical Arts
09.2021 - Current
CNA
Mission of Castle Rock Rehabilitation Center
02.2021 - 09.2021
Dental Office Receptionist
Romney Pediatric Dental
06.2019 - 02.2021
Some College (No Degree) - Business Administration And Management
Western Wyoming Community College
Associate of Science - Nursing
Casper College
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