Summary
Overview
Work History
Education
Skills
Timeline
Generic

AYLIN MENA

Bronx

Summary

Reliable leader with a record of successfully maximizing team goals. Always striving for new ways to strengthen my skills while learning new ones along the way. Quick paced learner who enjoys dealing with the public while working well with a team. Demonstrating strong customer advocacy and customer relationships resulting in recurring business and building clientele.

Overview

9
9
years of professional experience

Work History

Housekeeping Room Attendant

Hampton Inn By Hilton
New York
10.2024 - 04.2025
  • Restocked supplies and amenities in all assigned areas daily.
  • Reported maintenance issues to ensure guest satisfaction and safety.
  • Maintained cleanliness of public areas, including lobbies and hallways.
  • Cleaned guest rooms, including vacuuming carpets and dusting furniture.
  • Sanitized bathrooms by scrubbing sinks, toilets, bathtubs, showers, floors, mirrors, walls and counters.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.

Flooring Specialist

Home Depot
New York
10.2023 - 10.2024
  • Responsible for providing a positive customer experience.
  • Entering accurate measurements and transmitting measurements by measurement tablet.
  • Work independently in the field and provide quality professional customer service that consistently meets or exceeds company standards of excellence customer service.
  • Responsible for creating, maintaining and improving customer relationships while interacting with customers.

Sugar Hill Pharmacy
New York
02.2023 - 04.2023
  • Oversee medications given to patients/Use of OTC machine.
  • Dispense prescription medications to patients.
  • Offer expertise in the safe use of prescriptions.
  • Consult with clients over the counter medications as well as regarding the nature and use of drugs, organizing store.

Operation Supervisor

Staples
New York
10.2016 - 04.2023
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Promoted exceptional customer service by engaging clients on sales floor.
  • Checked store merchandise regularly for proper display and replenishment.
  • Completed scheduled inventory counts and supply audits to track shrinkage and inform purchasing decisions.
  • Prepared new and backstock merchandise for transfer to sales floor by tagging with security markers and pricing information.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Prepared interesting and innovative visual displays to grab customer interest and promote sales.

Education

Criminal Justice Associates -

Bronx Community College
Bronx
06.2016

Skills

  • AS400
  • Bilingual
  • Communication Skills
  • Strong leadership
  • Organization & management skills
  • Exceptional multi-tasker
  • Strategic planning
  • Staff training and development
  • Strong work ethic
  • Detail oriented
  • Creative solutions
  • Attention to detail
  • Quality assurance
  • Inventory and supply

Timeline

Housekeeping Room Attendant

Hampton Inn By Hilton
10.2024 - 04.2025

Flooring Specialist

Home Depot
10.2023 - 10.2024

Sugar Hill Pharmacy
02.2023 - 04.2023

Operation Supervisor

Staples
10.2016 - 04.2023

Criminal Justice Associates -

Bronx Community College

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