Detail-oriented Administrative Professional with extensive experience in documentation review and compliance assurance. Proven organizational and analytical skills enhance office efficiency and support team operations. Bilingual in English and Spanish, fostering inclusive communication with diverse populations.
Overview
8
8
years of professional experience
Work History
Administrative Assistant / Office Manager
Horizon Group Properties – The Outlet Shoppes at Laredo
01.2018 - Current
Review, prepare, and maintain official records and documentation including leases, legal documents, reports, statistical files, and correspondence. Ensured accuracy and completeness of data.
Analyzed information and documentation for compliance with local, state, and federal regulations; applied judgment to identify discrepancies and recommend corrective actions.
Organized and prioritized multiple tasks and projects to meet deadlines; planned work, tracked progress, and delivered high-quality results.
Communicated clearly and professionally with public visitors, tenants, vendors, and internal stakeholders; responded to inquiries via phone, email, and in person.
Compiled weekly and monthly operational reports and summaries for management review.
Supervised staff activities reviewed subordinate work for accuracy, and ensured consistent application of procedures.
Temporarily served as Operations Director for 6 months, coordinating operational priorities, oversight, and staff support.
Administered administrative functions for two tenant businesses, including inventory oversight, maintenance coordination, and sales reporting.
Relevance to Immigration Services Officer: This role demonstrates documentation review, regulatory compliance, analytical judgment, organization, public contact, report preparation, and independent decision-making — all critical for USCIS ISO duties. USAJOBS
Education
Bachelor of Science - Criminal Justice
Texas A&M International University
Laredo, TX
Associate of Science - undefined
Laredo Community College
Laredo, TX
Skills
Microsoft Word, Excel, PowerPoint
QuickBooks
Records tracking and reporting
Customer service
Computer skills
Office administration
Time management
CERTIFICATIONS
Public Notary — State of Texas
Substitute Teacher — Laredo Independent School District (LISD)
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant / Office Manager
Horizon Group Properties – The Outlet Shoppes at Laredo