Aylin Nunez
Mecca,CA
Summary
Organized professional with experience in hospitality, customer service and management. Adept in problem-solving, multitasking and working in fast pace environments. Proven ability to build in work relationships with others and develop strategies to increase satisfaction in a dynamic work enviroment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Ana Perez Real Estate
03.2023 - 08.2024
- Facilitated transactions for first-time home buyers.
- Provided detailed insights on the buying market
- Facilitated transition from phone communication to in-person meetings.
- Evaluated brief client data and connected with relevant loan officers.
Front Office Manager
Ana Perez Real Estate
03.2023 - 08.2024
- Managed sensitive information with discretion while maintaining strict confidentiality standards.
- Balanced employee availability and customer schedules for appointments; resolved customer problems promptly.
- Organized and updated computer databases; gained extensive knowledge in data entry, analysis, and reporting.
- Assisted with onboarding new clients ensuring seamless paperwork complementation.
- Responded promptly to customer complain or issues within set timeframe parameters set by the organization policies.
- Provided administrative support by managing phone calls, emails, and other form of communications.
Consumables Team Member
Walmart Super Center
01.2021 - 03.2023
- Acted a a team leader delegating tasks effectively leading to improve operations.
- Provided excellent customer service while working with clients at store hours.
- Read plans, instructions, and specifications, to determine work activities.
- Demonstrated ability to work independently and as a part of a team in high-pressure situations.
Remodel Team Member
Walmart Super Center
07.2020 - 01.2021
- Implemented loss prevention strategies to improve overall profitability; analyzed sales data to inform merchandising decisions.
- Trained new employees on company policies ensuring consistent performance across the team.
- Volunteered for extra shifts during busy periods of alleviating staffing shortages.
- Demonstrated ability to work efficiently under pressure during peak times of business activity.
- Customer and colleagues safety upon all.
Education
High School Diploma -
Desert Mirage High School
Thermal CA 06-2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Excellent people skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Ana Perez Real Estate
03.2023 - 08.2024
Front Office Manager
Ana Perez Real Estate
03.2023 - 08.2024
Consumables Team Member
Walmart Super Center
01.2021 - 03.2023
Remodel Team Member
Walmart Super Center
07.2020 - 01.2021
High School Diploma -
Desert Mirage High School
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