Stocker
Walmart
Palm Desert, CA
2020 - 2022
Aylin Valadez
Coachella,CA
Summary
Dynamic and customer-focused professional with experience at Burgers And Beers, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction and streamline operations during peak hours. Punctual and reliable, with strong skills in product restocking and a willingness to learn new processes.
Work History
Host
Burgers And Beers
Calexico, CA
2018 - 2020
- Greeted and seated guests, ensuring positive first impressions.
- Managed reservations and waitlists, optimizing seating efficiency.
- Coordinated with kitchen staff to ensure timely food delivery.
- Handled customer inquiries and complaints, enhancing guest satisfaction.
- Monitored dining area for cleanliness and organization, promoting a welcoming atmosphere.
- Collaborated with team members to streamline service processes during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Helped prep food like salads, milkshakes and served drinks during peek business hours.
Education
Criminal Justice
College of The Desert
Palm Desert, CASkills
Willing to learn
Positive attitude
Shelf stocking
Customer service
Customer assistance
Punctual and reliable
Product restocking
Flexible schedule
Money handling
Languages
Spanish
Native or Bilingual
Timeline
Stocker
Walmart
2020 - 2022
Host
Burgers And Beers
2018 - 2020
Criminal Justice
College of The Desert