Summary
Work History
Education
Skills
Languages
Timeline
Generic

Aylin Valadez

Coachella,CA

Summary

Dynamic and customer-focused professional with experience at Burgers And Beers, excelling in customer service and team collaboration. Proven ability to enhance guest satisfaction and streamline operations during peak hours. Punctual and reliable, with strong skills in product restocking and a willingness to learn new processes.

Work History

Stocker

Walmart
Palm Desert, CA
2020 - 2022

Host

Burgers And Beers
Calexico, CA
2018 - 2020
  • Greeted and seated guests, ensuring positive first impressions.
  • Managed reservations and waitlists, optimizing seating efficiency.
  • Coordinated with kitchen staff to ensure timely food delivery.
  • Handled customer inquiries and complaints, enhancing guest satisfaction.
  • Monitored dining area for cleanliness and organization, promoting a welcoming atmosphere.
  • Collaborated with team members to streamline service processes during peak hours.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Helped prep food like salads, milkshakes and served drinks during peek business hours.

Education

Criminal Justice

College of The Desert
Palm Desert, CA

Skills

Willing to learn

Positive attitude

Shelf stocking

Customer service

Customer assistance

Punctual and reliable

Product restocking

Flexible schedule

Money handling

Languages

Spanish
Native or Bilingual

Timeline

Stocker

Walmart
2020 - 2022

Host

Burgers And Beers
2018 - 2020

Criminal Justice

College of The Desert
Aylin Valadez