Developed exceptional customer service skills in a fast-paced membership services environment, while focusing on effective communication and problem resolution. Demonstrates ability to manage multiple tasks efficiently and work collaboratively within a team. Seeking to transition into a new field where these transferrable skills can contribute to success and growth.
Overview
3
3
years of professional experience
Work History
MEMBER
University of Houston
01.2024 - Current
Company Overview: An organization dedicated to empowering Black students and professionals in engineering by providing resources like mentorship, career development, and networking opportunities
NSBE's mission is to increase the number of Black engineers and promote diversity within STEM fields
An organization dedicated to empowering Black students and professionals in engineering by providing resources like mentorship, career development, and networking opportunities
NSBE's mission is to increase the number of Black engineers and promote diversity within STEM fields
TEAM MEMBER
Southern Multifoods, Inc.
01.2022 - 01.2024
Working in a fast-paced environment required me to stay focused and prioritize tasks effectively while handling multiple responsibilities at once
By staying organized and maintaining a calm demeanor, I was able to meet deadlines and ensure customer needs were met with attention and care
Balancing speed with quality not only improved my efficiency but also helped me build strong relationships with customers
Also, working on the front lines of a company taught me valuable skills in customer service, communication, and problem-solving, as I regularly interacted with customers and addressed their needs
I also developed strong time management, multitasking, money management, and teamwork abilities, all while working efficiently under pressure to ensure smooth operations
SECRETARY
Crowley High School
01.2022 - 01.2024
As the secretary of the club, there were challenges such as managing multiple tasks, keeping accurate records, and ensuring smooth communication among members
It was a balancing act, but overcoming these obstacles not only strengthened my organizational skills but also taught me the importance of adaptability and teamwork
Education
BACHELOR OF SCIENCE - ELECTRICAL ENGINEERING TECHNOLOGY
University of Houston - Main
12.2026
ASSOCIATES OF ART - MATHEMATICS FOCUS
Tarrant County College
05.2024
Skills
Cashflow planning and management
Cash Handling and POS Systems
Adaptability/Flexibility
Customer Service
Communication Skills (Verbal and Written)
Training and Mentoring
Multitasking
Conflict Resolution
Attention to Detail
Organizational Skills
Leadership and Supervision
Technological Proficiency
Critical Thinking
Team Collaboration
Inventory Management
Time Management
Timeline
MEMBER
University of Houston
01.2024 - Current
TEAM MEMBER
Southern Multifoods, Inc.
01.2022 - 01.2024
SECRETARY
Crowley High School
01.2022 - 01.2024
ASSOCIATES OF ART - MATHEMATICS FOCUS
Tarrant County College
BACHELOR OF SCIENCE - ELECTRICAL ENGINEERING TECHNOLOGY
University of Houston - Main
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