Summary
Overview
Work History
Education
Skills
Timeline
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Aylon Deonarine

South Ozone Park,New York

Summary

Exemplary customer service representative with a proven track record of delivering outstanding customer experiences and achieving operational excellence. Well-versed in financial services, demonstrating professionalism and proficiency. A flexible and dedicated team player, eager to learn and contribute to the success of collaborative efforts. Highly organized and motivated, applying strong time management and organizational skills across diverse environments.

Diligent finance professional known for unparalleled attention to detail and unwavering ethics. Prioritizing customer needs while emphasizing security and sales objectives. Possessing excellent verbal and written communication skills, coupled with an open and upbeat nature.

Adept at collaborating with cross-functional teams to define operational priorities, execute transformation initiatives, and contribute to organizational growth. Open-minded and confident, committed to excellence, and focused on delivering demonstrable value. Seeking a challenging role that offers opportunities for personal and professional development.

Overview

4
4
years of professional experience

Work History

Doorman / Concierge

25 Park Row
New York, NY
10.2022 - Current
  • Greeted customers and visitors as they arrived at the premises, checked their identification and provided directions when necessary.
  • Assisted with loading and unloading of vehicles, ensuring that all items were safely transported to their destination.
  • Reported any maintenance issues or damage to property to the relevant personnel in a timely manner.
  • Supervised deliveries and ensured that goods were stored securely until collected by authorized staff members.
  • Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
  • Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
  • Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
  • Maintained high levels of alertness throughout shifts.
  • Escorted individuals requiring personal protection to provide safe transport to specified locations.

Doorman, Porter & Handyman

Sutton Terrace
East New York, NY
05.2022 - 09.2022
  • Performed basic maintenance and cleaning.
  • Demonstrated dedication and work ethic through consistent attendance and top-level performance.
  • Operated hand and power tools to complete repairs.
  • Used professional grade tools and equipment to perform wide range of handyman services.
  • Maintained clean and tidy appearance in reception, waiting areas and hallways.
  • Met and greeted tenants, vendors and guests, tracked non-residents via sign-in logbook, denied entry to unauthorized people and answered front-desk telephone.
  • Transferred luggage, trunks and packages to and from rooms, loading areas, vehicles or transportation terminals with baggage carts.
  • Monitored audio and visual fire alarms and called for attention where required, addressed elevator malfunctions and alerted service providers of utility outages or repair needs.
  • Secured buildings by locking rooms and main entrance doors and setting alarms.
  • Arranged and removed furniture to prepare facilities for events.
  • Removed trash from all rooms and placed garbage and recycling receptacles in approved areas for trash pickup.

Hotel Assistant Floor Director & Receptionist

Brewer Hotel
New York , NY
01.2021 - 12.2021
  • Directed staff in absence of Hotel Director and trained new employees in hospitality and hotel logistics.
  • Collaborated with housekeeping to utilize money management to care for facility.
  • Cooperated with maintenance staff to address and mitigate facility issues.
  • Facilitated front desk operations for busy high-volume hotel entrees.
  • Monitored reservations to track incoming parties and special events.
  • Received incoming calls and coordinated with hotel staff to fulfill requests and resolve issues.
  • Answered phones to respond to customer inquiries and transfer calls to appropriate department members.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Recognized as an outstanding Employee at Brewer Hotel for great performance and team contributions.

Professional Blinds Sales and Installer

R&R Blinds Installation
New York, New York
12.2019 - 01.2021
  • Received and distributed orders in relation with ongoing and generating work
  • Conducted installation and maintenance with standards and values, keeping customer service high
  • Worked closely with team members to deliver project requirements, develop solutions, and meet deadlines.
  • Promoted worksite safety by explaining and enforcing OSHA requirements
  • Wired equipment while following safe electrical procedures to eliminate risk.
  • Created and supported safe work environments to protect company interests and employee health.
  • Maintained inventory of supplies, materials and tools to complete work on job sites.

Education

Computer Engineering - Software Engineering

Queens College of The City University of New York
Flushing, NY
08.2025

Skills

  • Hotel Management
  • Customer Relationship Management
  • Team Leadership
  • Strategic Planning
  • Process Improvements
  • Compliance
  • Loss Control
  • Customer Retention
  • OSHA regulations
  • Hand tool knowledge
  • Tenant Relations
  • Premises Surveillance
  • Punctuality

Timeline

Doorman / Concierge

25 Park Row
10.2022 - Current

Doorman, Porter & Handyman

Sutton Terrace
05.2022 - 09.2022

Hotel Assistant Floor Director & Receptionist

Brewer Hotel
01.2021 - 12.2021

Professional Blinds Sales and Installer

R&R Blinds Installation
12.2019 - 01.2021

Computer Engineering - Software Engineering

Queens College of The City University of New York

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Aylon Deonarine