Open To Work
Ayman Altanbour
Tinley Park,IL
Summary
Dynamic and dependable professional with a proven track record at Reliant Transportation, Inc., excelling in safe driving practices and effective communication. Demonstrated expertise in route planning and incident reporting, enhancing student safety and satisfaction. Committed to fostering positive relationships while ensuring compliance with safety regulations and operational excellence.
Overview
1
1
Certification
2025
2025
years of professional experience
Work History
School Bus Driver
RELIANT TRANSPORTATION, INC
- Safely operated school bus, ensuring timely transportation of students to and from school.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Managed student behavior onboard, promoting a safe and respectful environment during transit.
- Communicated effectively with parents and school staff regarding transportation schedules and changes.
- Maintained accurate logs of mileage, fuel usage, and student counts for reporting purposes.
- Assisted in training new drivers on safety protocols and operational procedures.
- Implemented route adjustments to improve efficiency and reduce travel times as needed.
- Collaborated with dispatch to address any operational challenges or emergencies during routes.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
- Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
- Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
- Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
- Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
- Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
- Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
- Assisted children with special needs in boarding and alighting bus, ensuring their safety and comfort.
- Utilized feedback from students and parents to make continuous improvements to transportation service.
- Responded to emergencies with calm and decisive actions, safeguarding well-being of all passengers.
- Ensured safety of all passengers by meticulously following traffic laws and school policies.
Limousine Service Owner
Nawal Limousine Inc
Chicago, IL
03.2010 - 08.2024
- Managed daily operations, ensuring timely and efficient transportation services.
- Developed and implemented customer service protocols to enhance client satisfaction.
- Coordinated vehicle maintenance schedules to optimize fleet performance and reliability.
- Trained and mentored staff on best practices for safety and service delivery.
- Established partnerships with local businesses to expand customer base and service offerings.
- Analyzed market trends to adjust pricing strategies and improve competitive positioning.
- Oversaw financial management, including budgeting, invoicing, and expense tracking.
- Implemented technology solutions for booking systems to streamline operations and reduce errors.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Generated revenues yearly and effectively capitalized on industry growth.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reported issues to higher management with great detail.
Supervisor
Supreme Juice Company
Chicago, IL
01.2005 - 07.2009
- Supervised daily production operations, ensuring adherence to safety and quality standards.
- Trained and mentored team members on equipment usage and best practices.
- Streamlined workflow processes to enhance productivity and reduce downtime.
- Conducted regular performance evaluations to identify training needs and opportunities for improvement.
- Collaborated with management to implement new operational strategies and optimize resource allocation.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability.
- Analyzed production data to identify trends and inform decision-making for process enhancements.
- Led team meetings to communicate goals, address challenges, and celebrate achievements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Boosted team morale and performance, organizing regular training sessions and motivational meetings.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Managed senior-level personnel working in marketing and sales capacities.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Manager
Little Caesars Pizza
Chicago, IL
04.2004 - 02.2009
- Oversaw daily operations to ensure efficient service and quality standards.
- Managed staff scheduling, optimizing labor resources for peak hours.
- Implemented training programs to enhance team performance and customer service skills.
- Streamlined inventory management processes to reduce waste and improve cost efficiency.
- Conducted regular safety audits to maintain compliance with health regulations.
- Developed promotional strategies that increased customer foot traffic and sales revenue.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Fostered a positive work environment, enhancing employee morale and retention rates.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Improved safety procedures to create safe working conditions for workers.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Increased market share with strategic business development efforts, expanding into untapped markets.
- Organized professional development programs for staff, leading to improved performance and skill sets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Managed senior-level personnel working in marketing and sales capacities.
Owner
Crown Point Gas Station
Louisville, KY
01.2001 - 01.2004
- Managed daily operations, ensuring compliance with safety and regulatory standards.
- Oversaw inventory management, optimizing stock levels to reduce waste and enhance product availability.
- Implemented efficient scheduling practices, improving team productivity and customer service response times.
- Developed training programs for new staff, fostering a knowledgeable workforce focused on operational excellence.
- Analyzed sales data to identify trends, informing promotional strategies and pricing adjustments.
- Established relationships with suppliers, negotiating favorable terms to enhance profitability and supply reliability.
- Led initiatives to improve fuel delivery processes, enhancing turnaround times and service efficiency.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Streamlined operations to improve efficiency, enabling more time to be spent on strategic planning and decisionmaking.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Raised property accuracy and accountability by creating new automated tracking method.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Head Office Supreme Court Chief
Ministry of Justice
King Dom of Jordan
08.1986 - 10.2000
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Strengthened communication skills through regular interactions with others.
- Proved successful working within tight deadlines and a fast-paced environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Education
Law And Criminal Justice - Agricultural Business And Management
Alexandria University
Egypt 07.1986
Skills
Dependable and reliable
Effective communication skills
Safety-focused
Safe driving practices
Incident reporting
Behavior management
Commercial driving
Special needs assistance
Emergency procedures
Safety equipment usage
Passenger management
Route planning
Vehicle inspections
License endorsements
Route navigation
Bus evacuation drills
Customer-oriented
Post-trip inspections
Student supervision
Passenger safety management
Safe driver training
Passenger assistance
Traffic laws adherence
Child safety awareness
Vehicle systems maintenance
Wheelchair lift operation
Background checks
GPS and route planning
Local traffic laws
Map reading expert
Bus route planning
Clean DMV record
Strong safety history
School district compliance
Problem-solving
Time management
Valid Driver's license
Attention to detail
Dispatcher communication
Special needs passengers
Accident reports
Federal and state driving regulations
Passenger safety
Clean MVR
Certification
General Administration and Public health of restaurants
Languages
Arabic
Full Professional
Timeline
Limousine Service Owner
Nawal Limousine Inc
03.2010 - 08.2024
Supervisor
Supreme Juice Company
01.2005 - 07.2009
Manager
Little Caesars Pizza
04.2004 - 02.2009
Owner
Crown Point Gas Station
01.2001 - 01.2004
Head Office Supreme Court Chief
Ministry of Justice
08.1986 - 10.2000
School Bus Driver
RELIANT TRANSPORTATION, INC
Law And Criminal Justice - Agricultural Business And Management
Alexandria University