Ayman Elmassad
Woodbridge,USA
Summary
Analytical and team-oriented professional with over 18 years of experience in academic, account management, and financial services. Proven track record of enhancing productivity and efficiency through exceptional leadership, customer service, and time management skills. Adept at cultivating strong working relationships and consistently exceeding company expectations in fast-paced environments. Committed to driving team development and achieving organizational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Academic Affairs Manager
Embassy of the Kingdom of Bahrain
Washington D.C
- Company Overview: Cultural Division
- Developing and maintaining the students’ database of Bahraini students in the US and Canada
- Report the Bahraini students' academic performance in American and Canadian schools
- Formulating constructive and cooperative working relationships with American and Canadian educational institutions and maintaining them over time
- Provides leadership and guidance to students in the US and Canada through developing and maintaining a learner-centered, case management, and culturally responsive advising system
- Plans, administers, and implements updates to the BCO database
- Liaising between the MOE in the Kingdom of Bahrain and American/Canadian academic institutions
- Cultural Division
Account Manager
I&H Companies
Aldie, USA
05.2019 - Current
- Effectuate strategic leadership and management to the organization in keeping with the core values, regulatory goals, and sales vision
- Communicating with clients to ensure that all their needs are understood and addressed
- Resolving complaints and keeping track of all processes that pertain to the client’s desire
- Collaborate with internal parties in analyzing and uniquely defining business requirements and identifying strategies in optimizing services while also effectively maintaining positive customer relations
- Utilize excellent written and verbal communication skills when answering phone calls or emails and identifying and negotiating business opportunities, market shares, and profit
Financial Consultant
Nexus Group
Dubai, AE
04.2015 - 02.2019
- Applied financial acumen in performing functions such as designing financial solutions and recommendations for clients and partners
- Conducted comprehensive interviews of client's financial circumstances, current provisions, and future goals as part of the organization's functional requirements in determining the best move forward for its client's investments
- Provided insightful presentations and seminars on investment and financial planning to clients and other prospects
- Maintained, tracked, and documented changes to records, correspondences, forms, and other documents while consistently reviewing client accounts and responding quickly to client needs and financial status
- Coordinated portfolio reviews with clients to regularly evaluate an investment's performance toward achieving documented long-term financial priorities and goals
Education
Master’s in Business Administration-MBA - Finance
University of Medical Sciences & Technology
Khartoum, SD08.2011
Bachelor of Science - Agricultural Sciences
University of Juba
Juba, SS05.2005
Skills
- People management
- Analytical skills
- Critical thinking
- Financial planning and analysis
- Business Analysis
- Client and Partner Relations
- Problem-solving abilities
- Communication and negotiation skills
- Decision-making
- Documentation and presentation
- Process Improvements
- Client Services
- Banking and Finance
- Organizational data flows
- Microsoft Office Productivity Suite
Certification
- Certificate in Insurance and Financial Services, August 2018
- Award in General Insurance W01, August 2018
- Award in Investment Planning AWP, May 2017
- Award in Financial Planning, November 2016
- Charted Insurance Institute (CII), UK
Languages
English
Full Professional
Arabic
Native/ Bilingual
Timeline
Account Manager
I&H Companies
05.2019 - Current
Financial Consultant
Nexus Group
04.2015 - 02.2019
Academic Affairs Manager
Embassy of the Kingdom of Bahrain
Master’s in Business Administration-MBA - Finance
University of Medical Sciences & Technology
Bachelor of Science - Agricultural Sciences
University of Juba
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