Experienced with team leadership and operational management. Utilizes strong organizational skills to optimize workflow and improve team efficiency. Track record of fostering collaborative work environment to achieve collective goals.
Overview
6
6
years of professional experience
Work History
Regional Event Manager
Fever
04.2022 - 06.2025
Coordinated logistics for regional events, ensuring seamless execution and adherence to timelines.
Managed vendor relationships, negotiating contracts and service agreements to optimize event quality.
Developed event marketing strategies, enhancing brand visibility and attendee engagement across multiple platforms.
Experience Manager
Sloomoo Institute
10.2021 - 03.2022
Managed customer experience initiatives to enhance satisfaction and loyalty.
Analyzed customer feedback to identify trends and areas for improvement.
Collaborated with cross-functional teams to streamline processes and enhance operational efficiency.
Supervisor
Dinos Alive
03.2019 - 09.2021
Supervised daily operations to ensure optimal guest experience and engagement at exhibits.
Trained and mentored staff on customer service best practices and operational protocols.