Aymee Columbie Guilarte
Miami
Summary
Dedicated professional with expertise in customer engagement and conflict resolution. Proven ability to enhance customer experiences, and improve operational efficiency. Strong communication skills contribute to effective team collaboration and service delivery.
Overview
9
9
years of professional experience
Work History
Cashier
Walmart
Miami
01.2019 - 11.2021
- Delivered a high level of customer service to patrons using active listening and engagement skills.
- Operated the cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Maintained the cleanliness and organization of the checkout area.
- Assisted customers with product inquiries and service requests.
Manager
SUBWAY®Restaurants
Miami
07.2012 - 01.2019
- Supervised daily operations of restaurant to ensure efficient service and quality.
- Managed inventory levels to maintain stock for daily operations and minimize waste.
- Implemented promotional strategies to enhance customer engagement and sales.
- Scheduled staff shifts to align with peak business hours and operational needs.
- Maintained cleanliness and organization of the restaurant environment for safety compliance.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
Education
High School Diploma -
Miami Senior High
Miami, FL06-2010
Skills
- Customer engagement
- Conflict resolution
- Effective communication
- Problem solving
- Attention to detail
- Adaptability
- Time management
- Clear communication
- Empathy and patience
- Payment processing
- Cash register operation
Languages
English
Full Professional
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Cashier
Walmart
01.2019 - 11.2021
Manager
SUBWAY®Restaurants
07.2012 - 01.2019
High School Diploma -
Miami Senior High