Hi, I’m
Ayna Agamalieva
Westminster,MD
Summary
As an experienced office administrator, I have such skills as scheduling, correspondence, data entry, communication, proficiency in office software, and the ability to multitask effectively. My experience allows me to support staff, and contribute to a productive workplace atmosphere.
Overview
19
years of professional experience
1
Certification
Work History
Self-Employed
PRIVATE ENGLISH TEACHER
02.2022 - Current
Job overview
- Conducted one-on-one tutoring sessions with struggling students
- Developed additional resources for use inside and outside the classroom
- Encouraged students to express themselves in English through verbal communication exercises.
David Gvinianidze Arts&Music Center
CALL CENTER SPECIALIST
11.2023 - 07.2024
Job overview
- Responding to incoming calls from the customers to take their orders, answering questions and inquiries, troubleshooting problems, providing information and handling complaints regarding the organization's products or services.
David Gvinianidze Arts&Music Center
SINGER
10.2023 - 07.2024
Job overview
- Participated in rehearsals with conductor and other musicians to learn new pieces of music
- Maintained good working relationships with other band members and sound engineers
- Performed live at various locations, demonstrating strong vocal abilities and stage presence.
United Porte Inc.
SALES REPRESENTATIVE
07.2023 - 11.2023
Job overview
- Greeting customers, presentation of the product, serving customers by helping them select products, sharing product knowledge, greeting and receiving customers in a welcoming manner, responding to customers' questions, documenting sales by creating or updating customer profile records, managing financial transactions
Burlington Stores, Inc.
REGISTER CASHIER
03.2023 - 07.2023
Job overview
- Managing transactions with customers using cash registers, scanning goods and ensuring pricing is accurate, collecting payments whether in cash or credit, issue receipts, refunds, change or tickets, redeem stamps and coupons, cross-sell products and introduce new ones, resolve customer complaints, guide them and provide relevant information, greet customers when entering or leaving the store, maintain clean and tidy checkout areas, track transactions on balance sheets and report any discrepancies, bag, box or gift-wrap packages, handle merchandise returns and exchanges
TASTY FOOD
FOOD SERVER
01.2023 - 03.2023
Job overview
- Hosting guests, serving food to the guests
Mike's Auto Body
SECRETARY
10.2022 - 01.2023
Job overview
- Answering phone calls, entering data, using programs Quickbooks, Excel, organizing and distributing messages, maintaining company schedules, organizing documents and files, greeting business clients and guests, documenting financial information, maintaining and ordering office supplies, coordinating with other organizations, implementing administrative procedures
Rolls Auto Sales
FRONT DESK RECEPTIONIST
07.2022 - 10.2022
Job overview
- Greeting and welcoming guests as soon as they arrive at the office, answering, screening and forwarding incoming phone calls, ensuring reception area is tidy and presentable, with all necessary stationery and material (e.g
- Pens, forms and brochures), providing basic and accurate information in-person and via phone/email, receiving, sorting and distributing daily mail/deliveries, maintaining office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges), ordering front office supplies and keeping inventory of stock, updating calendars
SHISH KABOB PALACE INC
FOOD SERVER
02.2022 - 06.2022
Job overview
- Cleaning and preparing the dining area, greeting customers and helping them to their seats, maintaining knowledge of every menu item, documenting orders accurately, delivering beverages and meals on time, asking for customer feedback, preparing bills and processing payments
School 1567
ENGLISH TEACHER
08.2020 - 08.2021
Job overview
- Teaching English course to the students of the following grades: 3rd, 4th, 6th and 7th
- Created a positive classroom environment that encouraged students to take risks and explore their own ideas
- Taught skills in English grammar and syntax, vocabulary, and proper word usage
- Developed and adapted curriculum to encompass English reading, writing and comprehension skills.
YOUBETTER
ENGLISH TEACHER
11.2019 - 02.2020
Job overview
- Creative preparation for classes, drawing up a lesson plan, conducting English classes for children from 3 to 12 years old
- Organizing classroom lectures and coursework, preparing materials and activities, assigning homework and interesting exercises, identifying students with special requirements and create individualized plans, determining exam and assignment grades, providing feedback based on workload and classroom behavior, keeping a record of students' attendance and grades, researching new language teaching methods, managing classroom crises and resolve conflict, informing parents about their children's performance, collaborating with teaching staff and administrators to foster a good student experience
Sesame Street English
ENGLISH LANGUAGE TEACHER
10.2017 - 02.2019
Job overview
- Creative preparation for classes, drawing up a lesson plan, conducting English classes for children from 3 to 12 years old
- Organizing classroom lectures and coursework, preparing materials and activities, assigning homework and interesting exercises, identifying students with special requirements and create individualized plans, determining exam and assignment grades, providing feedback based on workload and classroom behavior, keeping a record of students' attendance and grades, researching new language teaching methods, managing classroom crises and resolve conflict, informing parents about their children's performance, collaborating with teaching staff and administrators to foster a good student experience
ANO Educational Center Ruslingua
TEACHER OF RUSSIAN LANGUAGE FOR FOREIGNERS, ENGLISH LANGUAGE
09.2005 - 09.2017
Job overview
- Teaching Russian for foreigners, English
- Individual classes, big experience with people
Stolitsa Music Hall
TEACHER OF ADDITIONAL EDUCATION IN POP VOCALS
09.2014 - 05.2016
Job overview
- Group and individual lessons for children
- Hearing development, musical literacy training, creating a vocal image; selection of a suitable repertoire
- Managed student behavioral issues to optimize classroom learning environment
- Motivated and engaged students, developing skills and knowledge for academic foundation
- Provided feedback to parents regarding student's academic growth and behavioral development.
"Pearl" Singing Studio
TEACHER OF ADDITIONAL EDUCATION IN POP VOCALS
01.2011 - 01.2013
Job overview
- Pop vocals - the production of singing breathing and the correct vocal position, the selection of repertoire, preparation for performances, competitions
- Development of the vocal apparatus and vocal-auditory coordination
- Managed student behavioral issues to optimize classroom learning environment
- Motivated and engaged students, developing skills and knowledge for academic foundation
- Provided feedback to parents regarding student's academic growth and behavioral development.
Embassy of the State of Qatar in the Russian Federation
PERSONAL ASSISTANT TO THE SPOUSE OF AMBASSADOR
06.2009 - 12.2010
Job overview
- Public relations, interpretation and translation, business correspondence, organization of business meetings of the head, help in the organization of official actions, maintenance and development of partnership
Education
International Open Academy
120 HOUR TESOL CERTIFICATE COURSE IN LINGUISTICS
01.2019
Theatre Studio "Smile"
SPECIAL COURSE IN ACTING
09.2010
Jazz College "Konsort"
4 YEARS COMPLETE COURSE IN JAZZ AND POP SINGING
06.2008
Moscow Teacher Training University
BACHELORS' IN SLAVIC AND WESTERN PHILOLOGY
06.2005
University of Cambridge
FULL COURSE OF PREPARATION FOR THE 1ST CAMBRIDGE CERTIFICATE IN LINGUISTICS
12.1999
Skills
- Instructional techniques
- Curriculum and training design
- Online and virtual education
- MS Office expertise
- Instructional software
- Verbal and written communication
- Leadership
- Conflict resolution
- Classroom Organization
- Student and parent relations
- Student Support
- Behavior Management
- Activity Development
- Student Engagement
- Behavior monitoring
Certification
120 Hour TESOL Certificate Course International Open Academy
Workauthorization
USA
Personal Information
Title: Office Administrator
Languages
English
Full Professional
Timeline
CALL CENTER SPECIALIST
David Gvinianidze Arts&Music Center
11.2023 - 07.2024
SINGER
David Gvinianidze Arts&Music Center
10.2023 - 07.2024
SALES REPRESENTATIVE
United Porte Inc.
07.2023 - 11.2023
REGISTER CASHIER
Burlington Stores, Inc.
03.2023 - 07.2023
FOOD SERVER
TASTY FOOD
01.2023 - 03.2023
SECRETARY
Mike's Auto Body
10.2022 - 01.2023
FRONT DESK RECEPTIONIST
Rolls Auto Sales
07.2022 - 10.2022
PRIVATE ENGLISH TEACHER
Self-Employed
02.2022 - Current
FOOD SERVER
SHISH KABOB PALACE INC
02.2022 - 06.2022
ENGLISH TEACHER
School 1567
08.2020 - 08.2021
ENGLISH TEACHER
YOUBETTER
11.2019 - 02.2020
ENGLISH LANGUAGE TEACHER
Sesame Street English
10.2017 - 02.2019
TEACHER OF ADDITIONAL EDUCATION IN POP VOCALS
Stolitsa Music Hall
09.2014 - 05.2016
TEACHER OF ADDITIONAL EDUCATION IN POP VOCALS
"Pearl" Singing Studio
01.2011 - 01.2013
PERSONAL ASSISTANT TO THE SPOUSE OF AMBASSADOR
Embassy of the State of Qatar in the Russian Federation
06.2009 - 12.2010
TEACHER OF RUSSIAN LANGUAGE FOR FOREIGNERS, ENGLISH LANGUAGE
ANO Educational Center Ruslingua
09.2005 - 09.2017
International Open Academy
120 HOUR TESOL CERTIFICATE COURSE IN LINGUISTICS
Theatre Studio "Smile"
SPECIAL COURSE IN ACTING
Jazz College "Konsort"
4 YEARS COMPLETE COURSE IN JAZZ AND POP SINGING
Moscow Teacher Training University
BACHELORS' IN SLAVIC AND WESTERN PHILOLOGY
University of Cambridge
FULL COURSE OF PREPARATION FOR THE 1ST CAMBRIDGE CERTIFICATE IN LINGUISTICS
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