Aynadis Bayou
Toronto
Summary
Proven Room Attendant at Sheraton Hotels, adept in maintaining impeccable cleanliness standards and enhancing guest satisfaction. Demonstrates strong teamwork and housekeeping knowledge, significantly reducing guest complaints. Fluent in Amharic and English, excels in fast learning and executing deep-cleaning tasks, ensuring a welcoming environment for guests.
Overview
9
9
years of professional experience
Work History
Room Attendant
Sheraton Hotels
03.2016 - Current
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Replenished guest room water glasses, toiletries, and paper products.
- Collaborated with front desk staff to address guest concerns, ensuring swift resolutions and overall satisfaction.
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
- Performed deep-cleaning assignments on a regular basis to maintain the hotel''s overall appearance and appeal for both new and returning guests alike.
Education
High School Diploma -
Misrak Atekalay
Ethiopia06.2004
Skills
Housekeeping
Teamwork
Housekeeping knowledge
Bed making proficiency
Proficiency in Amharic and English
Fast Learner
Timeline
Room Attendant
Sheraton Hotels
03.2016 - Current
High School Diploma -
Misrak Atekalay
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