Ayo Jadesimi
Los Angeles,CA
Summary
Experienced Manager with over 7 years of expertise in project and change management, property management, and customer experience. Proficient in Microsoft Office Suite, including Excel, PowerPoint, Word, and SharePoint. Skilled in creating SOPs/documents, project/program implementation/rollout, escalations, and reporting. Effective communicator with a track record of success in corporate-level communication. Known for independent work, reliability, multitasking, and innovative thinking.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Change Management Analyst
Cigna Healthcare
09.2022 - Current
- Developed and delivered change management support documentation and manuals.
- Participated in high-level change management strategic planning, incorporating input from stakeholders, internal support staff and external factors.
- Orchestrated cross-functional meetings to coordinate change management strategy implementation across divisional leadership roles.
- Designed post-adoption continuity plans to provide smooth operational resumption following major changes.
- Compiled research data and gave professional presentations highlighting finds and recommended optimizations.
- Reviewed historical documentation to discern trends in operational metrics, informing future decisions on operational changes and potential improvements.
Property Manager /Project Manager
Thomas Safran And Associates
08.2019 - Current
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Analyzed operational information for impact on ROI, identified trends and recommended appropriate adjustments.
- Generated professional networks by engaging in professional, industry and government organizations.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Assistant Property Manager
John Stewart
01.2019 - 08.2019
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Leasing Consultant
Career Strategies Inc
06.2018 - 12.2018
- Responded to requests and scheduled appointments for property showings.
- Collected rent and tracked resident payments and information in computer system.
- Communicated effectively with owners, residents, and on-site associates.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Greeted clients, showed apartments, and prepared leases.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Behavioral Therapist
Holding Hands Family Child Care
02.2017 - 06.2018
- Responded effectively to crisis situations and aggressive behaviors, skillfully mitigating conflicts with proven strategies.
- Maintained professional boundaries with parents and caregivers while building strong support networks to support treatment goals.
- Encouraged clients and family members to practice and use skills and strategies for confronting problems constructively.
- Contributed to treatment success by offering feedback and guiding patients through exercises.
- Developed and implemented intensive individualized treatment plans addressing family relationship problems, destructive patterns of behavior and other psychosocial issues.
- Documented patient information through analyzing data, interview notes, and test results and identified and diagnosed nature of clients' problems.
Education
Bachelor of Arts - Business Administration And Management
Antioch University
Los Angeles, CA06.2023
Associate of Arts - Psychology
Los Angeles Trade Technical College
Los Angeles, CA06.2020
Skills
- Change Management Process
- Budget Planning
- Special Projects
- Microsoft Office
- Problem Solving / Critical Thinking
- Compliance Reporting
- Conflict Resolution
- Contract Bidding
- Customer Service
- Emotional Intelligence
- Analytical Thinking
- Project Management
Certification
- Change Management , Prosci - Issued Jun 2022
Timeline
IT Change Management Analyst
Cigna Healthcare
09.2022 - Current
Property Manager /Project Manager
Thomas Safran And Associates
08.2019 - Current
Assistant Property Manager
John Stewart
01.2019 - 08.2019
Leasing Consultant
Career Strategies Inc
06.2018 - 12.2018
Behavioral Therapist
Holding Hands Family Child Care
02.2017 - 06.2018
Bachelor of Arts - Business Administration And Management
Antioch University
Associate of Arts - Psychology
Los Angeles Trade Technical College