Highly experienced Senior Project Manager gifted at meeting tight deadlines, driving business opportunities and working well in team-based environments. Engaging and personable to manage key milestones and deliver exemplary results to customers.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Senior Manager II, Global Implementations
Capgemini
05.2022 - Current
Led highly skilled client and Global work teams throughout the project lifecycle by leveraging SAP services and helping to ensure timely execution of project deliverables
Spearheaded key business development activities for SAP (ERP) advisory service offerings, including targeting key C-Suite clients, proposing services, and closing opportunities on SAP engagements
Led delivery of solution business blueprints that aligned with business requirements and enables timely and profitable delivery on projects greater than $50 million
Oversaw Application Architects and the business to successfully perform gap analysis for medium to complex SAP projects and translate business requirements and business processes into functional design specifications for SAP configuration and custom SAP development work
Ensure ERP design and configuration work is being conducted based on well-developed ERP solutions architecture and a detailed set of business, functional and technical requirements
Understand clients pain points, opportunities, and business context and create, articulate a north star for engagement, and business benefits which the proposal will deliver for client
Lead and manage successful implementations of SAP Projects, cross-functional projects, providing clarity for success measures, milestones, and transparent progress reporting, identifying, and elevating risks, resolving roadblocks with a bias for what is best for the business, and fostering joint accountability with business partners for successful outcomes
Actively coordinated and participated in RFP activities and sales meetings with prospective clients
Drive integration testing across SAP modules and non-SAP systems
Increased client satisfaction by implementing tailored consulting strategies and delivering high-quality results.
Build knowledge of Enterprise Application Interface to efficiently troubleshoot interface issues
Assess current enterprise solutions (people, process, and technology) to design a future state and roadmap to achieve desired state by assessing need to rationalize solutions, implement new solutions and/or in-source existing solutions support from 3rd party of other business units
Drive execution of organizational change and strategic performance initiatives with necessary governance, oversight mechanisms, and process improvement efforts required to ensure the achievement of the organization's annual operational priorities
Utilize change management principles, processes, tools, and identifies change strategies, assesses stakeholder impacts and organizational readiness, communicates with and trains facility participants, provides appropriate levels of support and supervision, and measures project effectiveness
Manage relationships with implementation partners, consultants, and technology vendors, ensuring effective collaboration and adherence to project timelines and budgets
Lead, mentor, and develop the IT team, fostering a culture of continuous learning and professional growth, while ensuring a high level of performance and collaboration
Ensure change management is being effectively planned and managed and that stakeholder engagement, communication, and all levels of required training is being effectively executed
Ensure the change management is fully integrated into ERP deployment planning and rollout strategy and plan.
Director
GSK Pharmaceutical
01.2019 - 05.2022
Established positive relationships with key clients, negotiated deals with C-level executives, directed pursuit teams, and engaged in the proposal development process for proposal shaping and pricing strategies
Collaborated with key IT support, business leaders, and global subject matter experts for the creation, design, and employment of new business processes and practices
Leveraged leading industry practices to ascertain business and application needs and create innovative business processes that exceed expectations
Oversaw all functions associated with executing continuous improvement initiatives to streamline processes.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Business Application Architect
Accenture
05.2016 - 01.2019
Offered business support and performed major alterations to complicated processes by aligning technology with business operations to drive value services for the client while aiding as an advisor
Ensured seamless lean business processes by identifying new solutions in coordination with business team members
Secured long-term profit with cost-saving impacts within the organization while assuring rapid turnaround time for IT operations.
Optimized system performance with thorough application testing and continuous integration practices.
Director, Order to Cash (OTC)
State Farm
03.2010 - 04.2016
Served as a point of contact between business and IT domains, involving management of unanimity throughout different company teams, assurance of effective and attributable communication for specifications in adherence to business/solution vision, and governance of prioritization and release strategies, depicting business and technical interest
Determined gaps for improvements and optimized processes while elevating operational efficiency and mitigating obsolete procedures to assess and map As-Is business operations to To-Be business operations
Managed operations of leading teams, conducting training sessions, overseeing projects, and ensuring regulatory compliance
Established culture of quality, service excellence (for internal customers), flexibility, and cost-consciousness.
Senior Manager
IBM
01.2008 - 06.2010
Achieved operational excellence by streamlining processes and implementing best practices.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Monitored and optimized SAP solutions and regularly assessed the performance of implemented SAP solutions,
identifying opportunities for improvement, and working with stakeholders to prioritize and implement
enhancements
Keep abreast of emerging technology and industry trends and contributed to the on-going education of our
business stakeholders and technology teams.
Evaluate ERP’s current innovation profile and prioritize where innovation will most help in-line with business
priorities and requirements.