Ayodeji Ojo
Richmond,TX
Summary
Seasoned Project Manager with a proven track record at Armstrong Construction, excelling in workflow planning and team collaboration. Mastered compliance monitoring and cost control, leading projects to completion under budget by 30%. Renowned for enhancing multi-stakeholder asset management and implementing change control processes, consistently exceeding employer expectations.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project Manager
Armstrong Construction
Richmond, TX
09.2023 - Current
- Led meetings with internal team members, consultants and contractors.
- Reviewed budget and subcontractor estimates in detail and analyzed for accuracy with scope of work relevancy in mind.
- Created team objectives and roles with specific goals outlined for each individual.
- Identified project needs by reviewing project objectives and schedules.
- Conducted periodic inspections of job sites for quality and progress.
- Submitted budget estimates, progress reports and cost tracking reports.
- Managed contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
- Furnished project updates to various stakeholders, informing on strategy, adjustments and progress.
- Managed multiple projects with competing deadlines simultaneously.
- Prepared cost estimates for projects of varying sizes.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Developed and updated project plans to document objectives, technologies, schedules, and funding.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
- Participated in professional development opportunities to stay current with industry trends and technologies.
Customer Service Officer
Boldwall LLC
Houston, TX
01.2020 - 08.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Updated and maintained databases with current information.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Processed payments from customers using point of sale systems.
- Handled fast-paced customer inquiries each day to consistently meet productivity and performance targets.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Worked with cross-functional teams to achieve goals.
- Utilized various software and tools to streamline processes and optimize performance.
Software Development Project Manager
MST
Chandler, AZ
02.2018 - 01.2020
- Performed the complete planning, application development, verification, and risks involved in software projects.
- Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
- Assigned specific tasks to personnel, balancing scheduling demands, available resources and personal skill sets to achieve best possible project outcomes.
- Created detailed reports summarizing the status of each project at regular intervals.
- Conducted post-project reviews to assess successes and challenges faced by team members during implementation stages.
- Brought in additional project personnel and resources to meet demands.
- Monitored project budget through careful assessment of resource usage and task management to keep costs low.
- Coordinated with stakeholders to ensure that software projects met customer requirements.
- Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
- Facilitated discussions between stakeholders regarding changes or modifications needed during the course of a project.
- Developed strategies for resolving conflicts among stakeholders in a timely manner.
IT Support Specialist
Access Bank
Adena, Kaduna
06.2008 - 02.2017
- Documented all customer interactions and resolutions in the ticketing system for future reference and reporting.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Evaluated software or hardware to recommend improvements or upgrades.
- Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
- Participated in after-hours on-call rotation for critical support needs.
- Provided technical support to clients via phone, email, and remote access.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Provided technical support and troubleshooting services to end-users experiencing hardware and software issues.
- Tracked and prioritized IT tickets and requests based on severity and potential business disruptions involved.
- Ensured compliance with established policies regarding information security.
Education
Bachelor of Science - Computer Science
The Polytechnic Ibadan
Ibadan, Oyo State04-2006
Skills
- Work flow planning
- Site safety coordinator
- Compliance monitoring
- Change control processes
- Project tracking
- Presentations
- Deliverable tracking
- Microsoft office suite expert
- Team collaboration
- Resource allocation
- Cost control
- Functional & business requirements
- Project planning and development
- Purchasing and procurement
- Root-cause analysis
- Multi-stakeholder asset management
Affiliations
- Soccer
- Basketball
- Swimming
- Adventure
- Reading
- Movies
Accomplishments
- 3 times employee of the month
Certification
- PMP
- CSM
- Comptia A+
- Salesforece Associate
- Texas all field adjuster certificate/License
Timeline
Project Manager
Armstrong Construction
09.2023 - Current
Customer Service Officer
Boldwall LLC
01.2020 - 08.2023
Software Development Project Manager
MST
02.2018 - 01.2020
IT Support Specialist
Access Bank
06.2008 - 02.2017
Bachelor of Science - Computer Science
The Polytechnic Ibadan
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