Ayodeji Olu
Columbia,MD
Summary
Achieved significant sales growth at Valerie by streamlining pizza-making processes and leading promotional efforts. Excelled in high-stress customer service scenarios at Alimsha, enhancing client satisfaction. At Wednesday, fostered team collaboration and reduced staff turnover through effective training and communication. Skilled in promotions planning and fostering a positive work environment.
Overview
5
5
years of professional experience
Work History
PAPA JOHNS
Pizza maker ,Valerie
Columbia, Maryland
07.2023 - Current
- Improved customer satisfaction by implementing efficient pizza-making processes and quality control measures.
- Increased overall store sales through effective marketing strategies and promotional campaigns.
- Created a welcoming atmosphere for guests by maintaining a clean and organized dining area, leading to positive reviews on social media platforms.
- Trained and mentored staff members, fostering a positive work environment that encouraged teamwork and collaboration.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Safe way
Customer Service Represenative
Columbia, Maryland
01.2022 - 03.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Learned and adapted quickly to new technology and software applications.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Noodles and company
Manager in charge
Columbia, Maryland
02.2020 - 12.2021
- Reduced staff turnover rates with effective onboarding processes, training programs, and ongoing support for professional growth opportunities.
- Led cross-functional teams to streamline operations and successfully achieve organizational goals.
- Created a positive work environment by fostering open communication and encouraging employee development opportunities.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
- Managed budgets effectively, reducing unnecessary expenses while maintaining high-quality resources for the team.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
Education
Art
Laurel
Laurel, MD05.2021
Skills
- Waste Reduction
- Promotions planning
- Employee Scheduling
- Health and Safety Regulations
Timeline
PAPA JOHNS
Pizza maker ,Valerie
07.2023 - Current
Safe way
Customer Service Represenative
01.2022 - 03.2023
Noodles and company
Manager in charge
02.2020 - 12.2021
Art
Laurel
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