Ayohenia Chaney
Oakland,CA
Summary
Self-directed and resourceful Chief of Staff with 5 years of experience successfully organizing, managing and delivering cross-functional projects. With the experience and ability to guide at executive-level while structuring and executing complex analyses to support strategy in fast-paced and evolving environment. Excellent relationship builder with growth mindset and strong communications skills to summarize and present organizational priorities and updates effectively to a portfolio of 1000+ employees and cross-function audiences.
Overview
8
8
years of professional experience
Work History
Chief of Staff, Digital Wallet
PayPal
San Francisco, CA
06.2020 - Current
- Attended meetings to make informed business decisions, provide administrative support and evaluate progress toward goals and objectives.
- Develop agendas, and initial content creation for monthly CEO portfolio updates, and track follow-ups.
- Coordinated end of year Board of Directors agenda and content creation by collaborating with leaders within organization and cross-functional leadership support.
- Responsible for meeting management by proactively setting agenda and following up on action items for weekly leadership meetings.
- Optimize existing operations and define new operational efficiencies to ensure best practices across Digital Wallet portfolio.
- Partner with leadership and support teams on resource planning and management, budget management, employee engagement and communications.
- Partner with finance and operations team to create analytical frameworks, data models and relevant insights to support prioritization, scoping and effective decision-making throughout Digital Wallet organization.
- Created architecture and currently responsible for managing repository for entire product organization. Delegated to manage strategy and execution through recognized success of 2022 product priorities All Hands execution.
- Led growth hiring workstream across product, engineering, design, PMO, and analytics by implementing hiring dashboard, and bi-weekly progress updates with leadership and hiring managers with goal of hiring 96 resources.
Executive Assistant/Chief of Staff
PayPal
San Francisco, CA
08.2017 - 06.2020
- Responded to emails and other correspondence to facilitate communication and enhance business processes across portfolio.
- Processed travel expenses and reimbursements for executive team.
- Screened calls and emails and initiated actions to respond or direct messages for executive leader.
- Produced and updated spreadsheets and crafted presentations to support executives.
- Prepared documents, reports and presentations for executives and board members using PowerPoint proficiencies
- Researched, proposed and implemented vendor agreements to decrease costs and improve services for monthly onsite catering.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for quarterly planning offsite.
- Wrote reports, executive summaries and internal employee communications pertaining to product releases and priorities.
Receptionist
Xoom
San Francisco, CA
08.2014 - 08.2017
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Provided clerical support to 800+ company employees by copying, faxing and filing documents.
Education
Some College (No Degree) - Urban Planning
Berkeley City College
Berkeley, CASkills
- Flexible and Adaptable
- Self-motivated
- Microsoft Office
- Organization and Time Management
- Collaboration
- Conflict Resolution
- Presentation design
- Documentation and control
- Database administration
- Strategic planning
- Written Executive Communication
Websites
Timeline
Chief of Staff, Digital Wallet
PayPal
06.2020 - Current
Executive Assistant/Chief of Staff
PayPal
08.2017 - 06.2020
Receptionist
Xoom
08.2014 - 08.2017
Some College (No Degree) - Urban Planning
Berkeley City College