AYOMIKUN BEKUNMI
Rosenberg,TX
Summary
Dynamic Business Development Analyst with a proven track record of 5+ years in enhancing client satisfaction and operational efficiency through agile methodologies and business intelligence solutions. Expert in stakeholder management and cross-functional team leadership, I excel in driving projects that meet and exceed business objectives. Skilled in CRM and effective communication, I significantly improve processes and revenue opportunities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Business Development Analyst
Empower Pharmacy
03.2021 - Current
- Facilitates workshops for stakeholders to gather requirements, ensuring projects aligned with business objectives.
- Actively participate in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Develop high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Boost team productivity by introducing agile methodologies, fostering more dynamic and responsive work environment.
- Lead cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Collaborates with IT to develop business intelligence tools, enhancing quality of data-driven decision-making.
- Interacts with internal customers to understand business needs and translate into requirements and project scope.
- Increased revenue opportunities by analyzing sales data and identifying underperforming areas for targeted improvement.
Business Analyst
Healthcare Tech Firm
06.2018 - 02.2021
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Streamlined project management with effective communication and collaboration across cross-functional teams.
- Implemented best-practice methodologies that improved overall project delivery timelines while maintaining quality standards.
- Led cross-functional teams in development of new customer relationship management system, improving client satisfaction and engagement.
- Fostered culture of continuous training and improvement by leading regular review sessions to identify and implement process enhancements.
- Implemented business intelligence solutions to increase operational efficiency.
Education
Bachelor of Science - Science & Technology
College Of Health Technology
NIGERIASkills
- Customer relationship management
- Effective communication
- Cross-functional team leadership
- Business process improvement
- Gap analysis
- Software development life cycle
- API understanding
- Time Management
- ServiceNow
- Stakeholder Management
- Solution Oriented
- Agile Methodology
- Jira
Certification
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Project Management Professional (PMP) - Project Management Institute.
- Lean Six Sigma Green Belt Certification (LSSGB) - IASSC Lean Six Sigma Green Belt Certification.
- Six Sigma Black Belt Certification (SSBB) - American Society for Quality.
Languages
English
Full Professional
Timeline
Business Development Analyst
Empower Pharmacy
03.2021 - Current
Business Analyst
Healthcare Tech Firm
06.2018 - 02.2021
- Certified ScrumMaster (CSM) - Scrum Alliance.
- Project Management Professional (PMP) - Project Management Institute.
- Lean Six Sigma Green Belt Certification (LSSGB) - IASSC Lean Six Sigma Green Belt Certification.
- Six Sigma Black Belt Certification (SSBB) - American Society for Quality.
Bachelor of Science - Science & Technology
College Of Health Technology
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