Ayonna Dotson
Summary
Personable and dedicated Customer Service Representative with extensive experience in customer service industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Stower
Amazon
05.2023 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Warehouse Operator
Amazon
10.2022 - 01.2023
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Checked packages and merchandise for damage and notified vendors.
Pick Pack
Home Chef
06.2022 - 07.2022
- Demonstrated adaptability by quickly learning new systems and processes when required for operational efficiency.
- Maintained a clean and organized work environment, promoting safety and productivity.
- Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.
- Met or exceeded daily productivity targets consistently, contributing to the overall success of the company.
- Proved successful working within tight deadlines and a fast-paced environment.
Shelf Stocker
Walmart
01.2021 - 10.2021
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Helped customers locate desired items and transfer oversized items to vehicles.
Education
High School Diploma -
Aurora Central High School
05.2021
Skills
- Office equipment proficiency
- In-store support
- Call Center Operations
- Problem-solving abilities
- Customer Service
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Time Management
- Flexible and Adaptable
Timeline
Stower
Amazon
05.2023 - 06.2023
Warehouse Operator
Amazon
10.2022 - 01.2023
Pick Pack
Home Chef
06.2022 - 07.2022
Shelf Stocker
Walmart
01.2021 - 10.2021
High School Diploma -
Aurora Central High School
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