Conscientious and compassionate human resources professional with drive for helping employers recruit, develop and retain qualified candidates. Skilled at partnering with management teams to build employee-centric cultures promoting positive morale and optimizing productivity. Motivating and positive with excellent interpersonal, coaching and communication skills.
Overview
21
21
years of professional experience
8
8
years of post-secondary education
6
6
Languages
Work History
HR Manager
Qatar Power Construction
Doha
02.2021 - 05.2023
Monitored and handled employee claims involving performance-based and harassment incidents.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Motivated employees through special events, incentive programs, and constructive feedback.
Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
Developed focused training programs, leadership pipeline and succession plans.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
Managed employee disputes by employing conflict resolution techniques.
Led decision-making and implementation of HR policies, procedures, programs and functions.
Supervised and mentored direct reports and developed talented HR teams.
Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
Implemented performance reviews and motivational strategies to elevate HR team results.
Senior HR & Admin Executive
Saleh Al Hamad Al Mana Group
Doha
02.2012 - 02.2021
Updated HR database with new employee information, changes in benefits, and other details.
Oversaw hiring, staffing, and labor law compliance.
Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Prepared new hire letters, employee contracts, and corporate policies.
Monitored safety and health practices to protect employees from hazards and promote healthy work habits.
Managed payroll and timekeeping to track hours and accurately pay employees.
Developed and implemented new strategies and policies to establish long-term business objectives and provide strong and sustainable organizational leadership.
Negotiated HR-related vendor contracts to maintain agreements with necessary vendors to support HR operations.
Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion.
Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees.
Addressed employee conflicts with appropriate urgency, following all corporate procedures.
Hired and managed [Number] new managers to drive business growth.
Managed employee data and privacy to keep employee data confidential per organizational privacy policies.
Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees.
Streamlined operations to maximize business efficiency and profits.
HR Manager
Ansar Mall
Sharjah
12.2006 - 04.2011
Monitored and handled employee claims involving performance-based and harassment incidents.
Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
Motivated employees through special events, incentive programs, and constructive feedback.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
Developed focused training programs, leadership pipeline and succession plans.
Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding.
Managed employee disputes by employing conflict resolution techniques.
Led decision-making and implementation of HR policies, procedures, programs and functions.
Supervised and mentored direct reports and developed talented HR teams.
Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
Reviewed business goals to recommend new HR approaches, policies and procedures for continual improvements focused on meeting business objectives and enhancing productivity.
Guided leaders and employees on company policies, programs, benefits and salary administration.
Implemented standardized programs and policies, driving smooth operations, employee retention and engagement.
Organized and led staff orientation programs and training to promote collaboration.
Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.
Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
Implemented performance reviews and motivational strategies to elevate HR team results.
Motivated employees through special events and incentive programs.
Maintained human resources regulatory compliance with local, state and federal laws.
Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
Administrative Assistant
Madhyamam Broadcating Limited
Cochin
04.2002 - 10.2006
Scheduled office meetings and client appointments for staff teams.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Executed record filing system to improve document organization and management.
Assisted development and implementation of new administrative procedures.
Created and maintained databases to track and record customer data.
Drafted correspondence and other documents for CEO and department heads in company's voice.
Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
Performed research to collect and record industry data.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.
Established administrative work procedures to track staff's daily tasks.
Volunteered to help with special projects of varying degrees of complexity.
Miguel Carlos Sagario LeopoldoMiguel Carlos Sagario Leopoldo
Warehouse Operator (Baseload) at Qatar Engineering & Construction | Qatar Chemical CompanyWarehouse Operator (Baseload) at Qatar Engineering & Construction | Qatar Chemical Company