Ayreal Canada
Upper Marlboro,United States
Summary
Experienced Administrative Assistant with a demonstrated history of working in a diverse professional industry. Detailed knowledge of business terminologies and practices, with a solid grasp on providing assistance to multiple executives.
Personable and highly organized professional with knack for managing complex schedules and communications. Possesses comprehensive knowledge of office management tools and software, along with exceptional skills in calendar coordination and document preparation. Capable of enhancing executive productivity and ensuring smooth operations.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Executive Administrative Assistant
Capital One
12.2021 - Current
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
- Handled administrative tasks such as expense report processing or invoice reconciliation efficiently; allowing executives to focus on high-priority responsibilities without distraction.
- Served as a liaison between departments to facilitate effective communication throughout the company.
- Organized and coordinated conferences and monthly meetings.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Collaborated on special projects to improve overall business operations within the organization efficiently.
- Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Supported strategic planning sessions, providing logistical support and compiling necessary background materials.
- Fostered positive work environment, organizing team-building activities and events.
- Facilitated onboarding of new employees, ensuring smooth transition into company culture and workflow.
Executive Assistant
MGM National Harbor
09.2020 - 12.2021
- Facilitated smooth executive transitions by training incoming assistants on procedures, responsibilities, and software tools.
- Enhanced executive productivity by managing schedules, organizing travel arrangements, and coordinating events.
- Safeguarded sensitive company information through strict adherence to confidentiality protocols when handling documents and communications.
- Promoted a healthy work-life balance for the Vice President with diligent calendar management that accounted for personal appointments alongside professional commitments.
- Organized and coordinated conferences and monthly meetings.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Created and managed office systems to efficiently deal with documentation.
- Coordinated events and worked on ad hoc projects.
Senior Administrative Assistant
LDiscovery LLC
01.2018 - 03.2020
- Arranged business travel details for company employees per supervisor requirements.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
- Co-Lead for Professional Development for admin community
- Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
- Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
- Coordinated trainings for new team members, overseeing onboarding details.
- Managed filing system, entered data and completed other clerical tasks.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
Senior Administrative Assistant
Phoenix House
01.2017 - 12.2017
- Provided excellent and professional service to ensure guest satisfaction
- Performed a variety of office support functions as needed
- Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy
- Kept track of expenses and kept accounting records in Oracle
- Took and managed incoming and outgoing calls, as well as recording and distributing accurate messages to the office staff
- Maintained adequate stock levels in the office by restocking supplies and placing purchase orders
- Kept the reception area clean and tidy to give visitors a positive first impression
- Completed forms, reports, logs, and records to expedite the processing of all human resources documentation
Education
Bachelor's degree - Business Administration, Management and Operations
University of Maryland Global Campus
05-2027
Skills
- Executive support
- Office management
- Strong problem solver
- Project management
- Strategic planning
- Technical support
- Process improvements
- Proactive problem-solving
- Time management expertise
Certification
- Business Etiquette: Phone, Email, and Text
- Grammar Foundations
- Learning Word Desktop (Office365/ Microsoft365)
- Word Essential Training (Office365/ Microsoft365)
- Learning PowerPoint Desktop (Office365/Microsoft365)
Public Notary
State of Maryland
Exp: 9/7/2025
Timeline
Executive Administrative Assistant
Capital One
12.2021 - Current
Executive Assistant
MGM National Harbor
09.2020 - 12.2021
Senior Administrative Assistant
LDiscovery LLC
01.2018 - 03.2020
Senior Administrative Assistant
Phoenix House
01.2017 - 12.2017
- Business Etiquette: Phone, Email, and Text
- Grammar Foundations
- Learning Word Desktop (Office365/ Microsoft365)
- Word Essential Training (Office365/ Microsoft365)
- Learning PowerPoint Desktop (Office365/Microsoft365)
Bachelor's degree - Business Administration, Management and Operations
University of Maryland Global Campus
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