Respectful Clinical Manager with extensive knowledge of health care administration and clinical philosophy. Familiar with fiscal management systems and human resource management. Talented at maintaining and developing effective relationships with staff, patients and senior management. Excellent supervisory skills and performance working under pressure.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Clinical Manager
Calderon Medical Group
Las Vegas, NV
04.2016 - Current
Identified opportunities to improve clinical practices, devised strategies and implemented plans to increase patient care standards and enhance operational procedures.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Regularly evaluated employee performance and provided feedback.
Promoted high morale and staff retention through dynamic communication, prompt problem resolution, proactive supervisory practices and facilitation of positive work environment.
Implemented new policies and educated staff on changes.
Delivered effective onboarding and training to new and existing employees and cross-trained staff members in other job roles to maximize coverage.
Facilitate hiring of qualified Clinical personnel by interview applicants and making recommendations for employment.
Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
Handled job duties for staff members which were unavailable or out of office.
Developed and adjusted work schedules for all our staff.
Communicated with patients, asked appropriate questions and employed active listening to determine best care.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Managed daily operations of our clinic supporting approximately 300-400 patients per week.
Created work schedules for 25 employees and oversaw functioning of billing department.
Reviewed operational policies and recommended solutions and change to medical director.
Medical Scribe
Absolute Primary Care Clinic
Las Vegas
02.2016 - 04.2016
Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
Accompanied physicians through day in fast-paced, stressful environments.
Demonstrated confidentiality in dealing with sensitive information or records to comply with HIPAA guidelines and regulations.
Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
Communicated with other medical staff and personnel to obtain additional patient information.
Processed patient referrals and authorizations to enable smooth patient consultations.
Verified medical terminology and codes to deliver accurate and up-to-date information.
Rural Health Nurse
City Health Office
Olongapo City, Philippines
06.2010 - 12.2015
Educated patients and families on disease processes, medications and treatments.
Provided physical assessments, medication, and chronic disease management to home health patients.
Worked with multidisciplinary team to carry out successful treatment plans for diverse acute and chronic conditions.
Monitored vital signs, developed and implemented care plans, and documented patient progress.
Administered different therapies and medications in line with physician orders and treatment plan.
Educated family members and caregivers on patient care instructions.
Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
Implemented care plans for patient treatment after assessing physician medical regimens.
Education
Bachelor of Science - Nursing
Our Lady Of Fatima University
Valenzuela, Philippines
03.2009
Skills
Strategic Planning
Complex Problem-Solving
Clinical Operations Planning
Organizational Systems
Team Meetings
Critical Thinking
Compliance with Regulatory Guidelines
Emergency Readiness
Medical Procedure Knowledge
Sterile Procedures and Techniques
Health Information Systems (HIS) ( EclinicalWorks, Practice Fusion)