Ayrica Mathis

- Manage a portfolio of client accounts, ensuring their satisfaction and success with Snap Finance services.
- Collaborate cross-functionally with sales, support, and implementation teams to resolve issues and optimize customer experiences.
- Analyze client performance metrics and deliver insights to improve retention and product utilization.
- Provide proactive support and training to promote client engagement and long-term loyalty.

- Represented various brands at promotional events, maintaining direct contact with customers to enhance brand recognition.
- Assisted with onsite product launches and educated clients on product benefits.
- Ensured a professional and engaging brand image across multiple events and locations.

- Directed marketing campaigns for a major home builder, increasing revenue through strategic branding partnerships.
- Oversaw sales-driven promotions, social media advertising, and partnership initiatives with lounges and local businesses.
- Managed a $2M marketing budget and led a team of three to implement region-specific campaigns.

- Designed and led community engagement programs during the restaurant’s launch phase.
- Coordinated events and partnerships with local schools and organizations to build strong local presence.
- Oversaw promotional campaigns to grow customer base and brand reputation.