Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
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Aysa Mitchell

Summary

Ambitious Quality Analyst with a 16 year track record of dependability and leadership. Knowledgeable in QA methodology with proven history of reducing errors to increase quality. Proficient in preparing tests, and achieving accurate results from testing procedures. Dedicated to analyzing and resolving defects.

Overview

22
22
years of professional experience

Work History

QC Analyst

Kellog Brown & Root
01.2022 - Current
  • Improved product quality by conducting thorough analyses and implementing corrective actions.
  • Streamlined testing processes for increased efficiency and accuracy in results.
  • Enhanced laboratory safety with the implementation of proper protocols and regular equipment maintenance.
  • Collaborated with cross-functional teams to optimize workflows, resulting in improved productivity.
  • Conducted root cause analyses to identify trends in non-conformance reports, leading to proactive problem-solving strategies.
  • Developed comprehensive test plans, ensuring that all products met or exceeded quality standards.
  • Consulted manuals and process documents to investigate malfunctions.
  • Addressed non-conformance issues, pausing production to correct errors.
  • Analyzed quality and performance data to support operational decision-making.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Reported problems and concerns to management.
  • Inspected items and compared against standards to meet regulatory requirements.
  • Performed tests and inspections to conform to established standards.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Recorded and organized test data for report generation and analysis.
  • Performed routine maintenance and calibration on testing equipment.

QC Laboratory Technician

Archer Daniels Midland
08.2021 - 01.2022
  • Enhanced product quality by conducting thorough laboratory testing and analysis.
  • Reduced production delays by performing efficient sample preparation and testing procedures.
  • Assisted in the development of new test methods to streamline laboratory processes.
  • Improved accuracy in data reporting through meticulous record-keeping and documentation practices.
  • Contributed to a safer work environment by adhering to strict safety protocols and guidelines.
  • Optimized inventory management through proper storage and handling of chemical reagents and samples.
  • Performed thorough inspections of incoming materials and outgoing products.
  • Maintained quality documentation and records for conformance with relevant standards.
  • Proposed corrective actions to address recurring quality issues.
  • Reported problems and concerns to management.
  • Recorded and organized test data for report generation and analysis.
  • Reviewed production processes and identified potential quality issues.
  • Performed routine maintenance and calibration on testing equipment.

Analyst

Jla Global
09.2006 - 02.2021
  • Increased efficiency by streamlining data analysis processes and implementing automation tools.
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth.
  • Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Optimized resource allocation by conducting thorough cost-benefit analyses on potential investments.
  • Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
  • Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
  • Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
  • Identified and resolved problems through root cause analysis and research.
  • Validated results and performed quality assurance to assess accuracy of data.
  • Monitored compliance and filing requirements in conjunction with staff and management.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Frequently inspected production area to verify proper equipment operation.

Sales Associate

Farmers Home Furniture
04.2014 - 10.2016
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Analyst

Golden Peanut
05.2002 - 09.2002
  • Increased efficiency by streamlining data analysis processes and implementing automation tools.
  • Identified trends and patterns in large datasets, leading to actionable insights for business growth.
  • Developed new analytical models that improved forecasting accuracy and reduced risk exposure.
  • Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
  • Assisted in decision-making processes by presenting accurate, data-driven recommendations to stakeholders.
  • Conducted rigorous testing of financial models, ensuring their reliability and relevance in real-world applications.
  • Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
  • Identified and resolved problems through root cause analysis and research.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Gathered, organized and input information into digital database.

Education

HIGH SCHOOL DIPLOMA -

Turner County High School
Ashburn, GA
06.1992

Skills

  • Intelligence Experience
  • Laboratory Experience (10 years)
  • Data Analysis
  • Live chat
  • Inventory control (10 years)
  • Retail sales
  • Sales
  • Customer service
  • Front desk
  • Cash handling
  • Custodial experience
  • Quality assurance
  • Quality control
  • QA/QC
  • Chromatography

Personal Information

Willing To Relocate: Adel, GA

Timeline

QC Analyst

Kellog Brown & Root
01.2022 - Current

QC Laboratory Technician

Archer Daniels Midland
08.2021 - 01.2022

Sales Associate

Farmers Home Furniture
04.2014 - 10.2016

Analyst

Jla Global
09.2006 - 02.2021

Analyst

Golden Peanut
05.2002 - 09.2002

HIGH SCHOOL DIPLOMA -

Turner County High School

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Aysa Mitchell