Aysel Demurchiyev
Indian Trail,NC
Summary
Reliable candidate with experience in customer engagement and team support. Demonstrates strong organizational skills and the ability to multitask in fast-paced environments. Committed to delivering excellent service and building lasting customer relationships.
Overview
1
1
year of professional experience
Work History
Customer Service Supervisor
Harris Teeter
07.2025 - Current
- Assisted in training new staff on customer engagement strategies and store policies.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Monitored team performance, providing feedback to improve service efficiency.
- Developed and maintained positive relationships with customers to foster a welcoming environment.
- Analyzed customer feedback to identify trends and recommend actionable improvements in service quality.
- Coached employees through day-to-day work and complex problems.
- Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
Cashier
Panera Bread
05.2025 - 07.2025
- Processed customer transactions efficiently using point-of-sale system.
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Handled cash management, ensuring accurate counting and reconciliation at shift end.
- Collaborated with team members to optimize workflow during peak hours.
- Promoted loyalty programs, encouraging customer enrollment and engagement.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Arts -
South Piedmont Community College
Indian Trail 06.2028
High School Diploma -
Porter Ridge High School
Indian Trail06.2027
Skills
- Problem-solving
- Time management
- Customer service
- Multitasking and organization
- Team building and leadership
- Decision-making
- Team leadership
- Training and mentoring
- Customer relations
- Positive and constructive feedback
Languages
English
Native or Bilingual
Turkish
Native or Bilingual
Timeline
Customer Service Supervisor
Harris Teeter
07.2025 - Current
Cashier
Panera Bread
05.2025 - 07.2025
Associate of Arts -
South Piedmont Community College
High School Diploma -
Porter Ridge High School