Summary
Overview
Work History
Education
Skills
Timeline
Generic

Aysel Ersoz

Chicago,Illinois

Summary

Motivated and detail-oriented Platform/Cloud Engineer with over 4 years of experience in cloud infrastructure, automation, and DevOps practices. Proven track record as a key contributor in adopting Terraform as Infrastructure as Code (IaC) and streamlining development processes by introducing and integrating tools such as GitHub, Jenkins, AWS, Grafana, Prometheus, and Artifactory. Skilled in Kubernetes cluster creation, containerization, and CI/CD pipeline management. Adept at troubleshooting pipeline issues, collaborating across teams, opening and following up on support tickets to ensure timely resolution. Strong problem-solving abilities combined with a proactive approach to driving continuous improvement.

Overview

4
4
years of professional experience

Work History

Platform Engineer

Abdel Wahab
10.2022 - 05.2025
  • Developed and maintained scalable cloud infrastructure using AWS services.
  • Implemented CI/CD pipelines to enhance deployment efficiency.
  • Automated system monitoring and alerting processes for improved reliability.
  • Collaborated with cross-functional teams to troubleshoot and resolve technical issues.
  • Actively participated in incident management using ServiceNow, ensuring prompt resolution and root cause analysis.
  • Contributed to daily standups over Kanban board management.

Server Support Engineer

ABC Supply
03.2021 - 08.2022
  • Provided technical support to resolve server issues and enhance system performance.
  • Assisted in troubleshooting hardware and software problems, ensuring efficient operations.
  • Documented procedures and solutions to improve knowledge sharing among team members.
  • Collaborated with cross-functional teams to streamline support processes and response times.

Education

Bachelor - Education

Marmara University
Istanbul, Turkiye
06-2008

Skills

    Infrastructure Automation with Terraform :

  • Designed and deployed scalable AWS infrastructure(EC2, VPCs, LBs, IAM, etc) using Terraform, following infrastructure as Code best practices

    • Configuration Management with Ansible :

  • Automated server provisioning and ensured configuration consistency across environments using Ansible

    • CI/DC Pipeline Implementation :

  • Build and maintained CI/CD pipelines using GitHub Actions and Jenkins to streamline code integration and delivery

    • Debugging and Deployment Troubleshooting :

  • Identified and resolved deployment and integration issues, reducing downtime and ensuring reliable release cycles by working with vendors (hashicorp, AW) and all related stakeholders

    • Cross-Tool Integration :

  • Integrated Jenkins with Artifactory using secure credential management to automate artifact storage and retrieval

Timeline

Platform Engineer

Abdel Wahab
10.2022 - 05.2025

Server Support Engineer

ABC Supply
03.2021 - 08.2022

Bachelor - Education

Marmara University

Similar Profiles

CREATE PROFILE