Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Aysha Alsaffarini

Chase Suites Hotel
Irvine,CA
2
Languages
6
years of professional experience

Motivated and adaptable professional with experience in client relations, administrative support, and coordinating daily operations. Skilled in communication, organization, and collaborating with teams to achieve shared goals. Known for being reliable, detail oriented, and quick to learn, with a strong commitment to providing excellent service and contributing to team success.

Work History

Sales Coordinator

2 Years 3 Months
Chase Suites Hotel | 08.2024 - Current
  • Prepared contracts, proposals, and follow-up correspondence for client accounts.
  • Coordinated group bookings, room blocks, and event details with sales and operations teams.
  • Maintained CRM records, tracking leads, inquiries, and account status with accuracy.
  • Supported revenue planning by updating forecasts, availability, and booking changes.

Front Desk Agent

1 Year 2 Months
Chase Suites Hotel | 06.2023 - 08.2024
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Facilitated customer loyalty by enrolling patrons in rewards program and fostering repeat visits through attentive service.
  • Improved guest satisfaction by addressing inquiries about operations and policies, resolving issues, and implementing tailored solutions.
  • Executed end-of-day reporting and balanced registers, ensuring financial accuracy and accountability.

Club Lounge Attendant

1 Year
Sheraton Hotels | 08.2022 - 08.2023
  • Delivered exceptional service to high volume of daily customers, enhancing overall guest experience.
  • Cleared tables and service areas, ensuring readiness for incoming customers by replacing silverware, linens, and glassware.
  • Stocked server areas with necessary supplies to maintain service flow before, during, and after shifts.
  • Handled cash and credit transactions accurately from guests for dine-in and take-out foods.

Crew Member

4 Months
Jersey Mike's Subs | 09.2021 - 01.2022
  • Maintained cleanliness of restaurant lobby, front counter, and restrooms to ensure a welcoming environment.
  • Cleaned tables and equipment, swept floors, and restocked supplies to support efficient service.
  • Delivered food promptly to enhance guest satisfaction and streamline service.

Cashier

1 Year 5 Months
El Pollo Loco | 07.2020 - 12.2021
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Resolved customer inquiries and shared store information to enhance customer experience.
  • Maintained well-stocked and organized drive-thru station to support efficient service delivery.
  • Answered customer questions and provided store information.
  • Supported front counter team to enhance customer experience and efficiency. to maximize guest satisfaction with speedy service.

Education

High School Diploma

Ruben S. Ayala High School | Chino, CA | 05-2021

Skills

Project Coordination
Sales Forecasting
Client Relationship Building
Client interaction
Data entry
Operational procedures
Active listening
Personable and Friendly

Languages

English
Native or Bilingual
Arabic
Limited Working

Timeline

Sales Coordinator

Chase Suites Hotel
08.2024 - CurrentRead More

Front Desk Agent

Chase Suites Hotel
06.2023 - 08.2024Read More

Club Lounge Attendant

Sheraton Hotels
08.2022 - 08.2023Read More

Crew Member

Jersey Mike's Subs
09.2021 - 01.2022Read More

Cashier

El Pollo Loco
07.2020 - 12.2021Read More

Ruben S. Ayala High School

High School Diploma
Read More
Aysha Alsaffarini