Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Caregiver
Cottage Homecare
South Richmond Hill
09.2025 - Current
Support clients in home settings through companionship and ADL assistance
Observe and report changes in client behavior or functional ability
Promote safe mobility and engagement in daily routines
Communicate effectively with supervising staff and family members
Barista
Starbucks
Howard Beach
11.2023 - 06.2024
Prepared and served beverages and food items following quality standards
Maintained cleanliness and organization of café environment
Delivered excellent customer service and handled cash transactions
Collaborated with team members to ensure efficient workflow
Shift Lead
Sobol
Queens
06.2022 - 10.2023
Operate register and provide customer service
Prepare specialty smoothie and acai bowls
Manage inventory and supplies
Train new employees in company policies and procedures
Shift Lead
Just Delightful
Queens
12.2018 - 11.2021
Managed customer orders and inventory
Resolved customer concerns and maintained a clean work environment
Oversaw shipment labeling, invoices, and daily operation
Volunteer at SUNY Downstate Medical Hospital outpatient orthopedic and neurological rehabilitation, Applied modalities and therapeutic exercises for upper extremity recovery, Supported documentation and client education, Developed clinical reasoning and patient interaction skills
Clerical work and data entry using Health Bridge, Assisted with patient calls and information updates
Queens Public Library at Woodhaven - Teen Volunteer, Assisted library staff with shelving and organizing materials, Provided customer service and supported youth programming