Aysha Zaidi
Los Angeles,CA
Summary
Hospitality General Manager. Adept with venue financials. Proactive to generate high controllable profit margins. Large event execution management. Skilled in staff training and development.
Overview
18
18
years of professional experience
Work History
Assistant General Manager
Remedy Place
02.2023 - Current
- Increased Member satisfaction by enhancing the guest experience and hospitality standards.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, payroll, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
Loan Processor
Go Direct Lenders
06.2021 - 07.2022
- Data Entry of all clients; Ran Client Credit; Fulfilled any conditions necessary for loan approval.
- Helped maintain overall office Administration.
- Kept track of Team Member sick days and PTO.
General Manager
1Hotel (Until U.S. Quarantine)
05.2019 - 05.2020
- Managing of all F&B operations including hotel Restaurant, Lobby Bar, Pool, In-Room Dining.
- Interviewed candidates; Team Member On-Boarding and training.
- Scheduling and payroll of 40+Employees.
General Manager
IDG-Boa Steakhouse; Katana Sushi
10.2017 - 04.2019
- Average increase in EBITDA 3-4%.
- Developed effective marketing plans to increase sales and profits while managing costs.
- Interviewed candidates; Team Member On-Boarding and training. Scheduling and payroll of 50+Employees. Employee reviews; Communicated closely with HR on Team Member performance.
General Manager
Katsuya Hollywood
02.2014 - 09.2017
- Ordering of product; Inventory; Managed costs accordingly.
- Maintained a high controllable profit margin; Increased and maintained EBITDA of 15% or higher.
- Interviewed candidates; Team Member On-Boarding and training. Scheduling and payroll of 50+ employees. Employee reviews; Communicated closely with HR on Team Member performance.
Floor Manager, Special Events Manager
Cecconi's
11.2011 - 02.2014
- Organized special events with monthly sales of $45-65k
- Table-side service including de-boning fish and steaks
- Payroll.
Assistant General Manager
Sino/Straits
11.2006 - 09.2011
Education
Bachelor of Arts - Philosophy
San Jose State University
Jose, California2006
Skills
- Accounts Payable and Accounts Receivable
- Monthly Inventory/Profit and Loss Control
- Annual Performance Reviews
- Strategic Forecasting
- Labor and Food Cost Control
- Guest Satisfaction/Service Standards
- Training and Development/Team Culture
- Events sales and execution
Timeline
Assistant General Manager
Remedy Place
02.2023 - Current
Loan Processor
Go Direct Lenders
06.2021 - 07.2022
General Manager
1Hotel (Until U.S. Quarantine)
05.2019 - 05.2020
General Manager
IDG-Boa Steakhouse; Katana Sushi
10.2017 - 04.2019
General Manager
Katsuya Hollywood
02.2014 - 09.2017
Floor Manager, Special Events Manager
Cecconi's
11.2011 - 02.2014
Assistant General Manager
Sino/Straits
11.2006 - 09.2011
Bachelor of Arts - Philosophy
San Jose State University
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