Aysia Beatty
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
6
6
years of professional experience
Work History
Administrative Assistant
Pennsylvania Leadership Charter School
08.2021 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
City Year Member
AmeriCorps
06.2020 - 06.2021
- Plan tutoring sessions and provide small group and one-to-one literacy and/or math tutoring to elementary youth.
- Fostered climate of collaboration between students through small group activities and educational resources.
- Support student academic success in the classroom by partnering with teachers and school staff
- Facilitate differentiated learning activities, encourage assignment completion, and answer student questions.
Shift Leader
Clean Juice
08.2019 - 09.2020
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Student Worker
Saint Joseph's University
09.2017 - 01.2020
- Took and followed detailed directions from others.
- Worked in team environment to maintain high levels of productivity.
- Maintained excellent customer service and positive attitude towards guest, customers and fellow teammates.
- Greeted incoming office visitors, answered questions and directed individuals to office locations.
- Completed clerical tasks such as filing, copying and distributing mail.
- Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
Education
Bachelor of Science - Psychology
Saint Joseph's University
Philadelphia, PA05.2020
Skills
- Microsoft Outlook
- Customer Service
- Administrative Support
- Back Office Operations
- Sales Plan Implementation
Timeline
Administrative Assistant
Pennsylvania Leadership Charter School
08.2021 - Current
City Year Member
AmeriCorps
06.2020 - 06.2021
Shift Leader
Clean Juice
08.2019 - 09.2020
Student Worker
Saint Joseph's University
09.2017 - 01.2020
Bachelor of Science - Psychology
Saint Joseph's University
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