Aysia Ford
Pharmacy Technician
Memphis,TN
Summary
Seeking a position to utilize strong organizational skills, educational background, and ability to collaborate effectively.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Reimbursement Specialist/Chat Support -Remote
Unified Health Services LLC
Memphis, USA
08.2021 - Current
- Ensured full settlement of all invoiced amounts.
- Compiled and forwarded healthcare charges efficiently.
- Maintained detailed records with high efficiency and accuracy.
- Utilized various systems and online resources to document claim information accurately.
- Earned trust and respect by delivering top-tier customer support.
- Handled escalated claims to ensure short turn-around times.
Certified Pharmacy Technician- Remote
CVS Health/ Specialty Mail Order
Bartlett, USA
10.2017 - 01.2022
- Enrolled patients in mail-order pharmacy.
- Ensured overnight delivery for patient prescriptions.
- Processed and fulfilled medication orders from medical professionals and patients.
- Addressed issues related to insurance claims and billing effectively.
- Mitigated logistics issues, securing reliable delivery of medications.
- Collaborated with pharmaceutical companies for copay programs.
- Insurance specialist
Certified Pharmacy Technician/ Shift Lead
Walgreen's Pharmacy
Arlington, USA
10.2014 - 10.2017
- Dispensed medications by following prescription instructions accurately.
- Processed insurance claims efficiently.
- Exceeded standards in managing transactions.
- Handled incoming and outgoing drug shipments from third-party providers.
- Performed administrative duties such as filing, data entry, answering phones.
- Adhered to all federal, state and local laws governing the practice of pharmacy technicians.
Licensed Pharmacy Technician/ Supervisor
Enclara Pharmacia
Memphis, USA
07.2014 - 01.2017
- Processed medication orders pending pharmacist approval.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Trained new technicians on all aspects of their job duties including dispensing techniques and inventory management.
- Assisted in the preparation and delivery of chemotherapy treatments to patients.
- Reviewed physician orders for completeness prior to entering them into the computer system.
- Compounded intravenous admixtures according to USP 797 guidelines for sterile preparations.
Customer Service Representative Manager
Advance Services Inc
Memphis, USA
10.2009 - 07.2014
- Resolved escalated customer complaints promptly and professionally.
- Trained new Customer Service Representatives on company protocols, products, and services.
- Ensured that customers received prompt resolution of their queries or complaints.
- Conducted monthly performance reviews for each member of the Customer Service Representative team.
- Promoted clean, safe, friendly work environment for employees and guests.
Education
CPhT - Pharmacy Technician
Concorde Career College
Memphis, TN10.2014
High school or equivalent -
Westwood High School
Memphis, TN05.2009
Skills
- Collections processing
- Billing Systems
- Invoice Processing
- Insurance claims handling
- Documentation skills
- Collections Management
- Computer Literacy
- Customer service support
- Multitasking
Certification
- National Pharmacy Technician Certification (PTCB), 30051950
- Pharmacy Technician License, 50099
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Reimbursement Specialist/Chat Support -Remote
Unified Health Services LLC
08.2021 - Current
Certified Pharmacy Technician- Remote
CVS Health/ Specialty Mail Order
10.2017 - 01.2022
Certified Pharmacy Technician/ Shift Lead
Walgreen's Pharmacy
10.2014 - 10.2017
Licensed Pharmacy Technician/ Supervisor
Enclara Pharmacia
07.2014 - 01.2017
Customer Service Representative Manager
Advance Services Inc
10.2009 - 07.2014
CPhT - Pharmacy Technician
Concorde Career College
High school or equivalent -
Westwood High School
Similar Profiles
Dale SeanDale Sean
General Manager at Unified Shipping and Logistics Services LLCGeneral Manager at Unified Shipping and Logistics Services LLC
Bailey McCoyBailey McCoy
Office Administrative Assistant at Unified Clinics- Behavioral Health ServicesOffice Administrative Assistant at Unified Clinics- Behavioral Health Services
VERNONIA DAVISVERNONIA DAVIS
Remote Reimbursement Specialist at Unified Health ServicesRemote Reimbursement Specialist at Unified Health Services